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Заголовок: Safepal wallet extension setup guide and recovery help
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Setup Your Safepal Wallet Extension and Recover Access to Your Funds

Install the Safepal Wallet Extension directly from the official Chrome Web Store or the Safepal website to avoid counterfeit software. This step protects your assets before you even create a wallet. The official source is your first and most critical security checkpoint.


During setup, you will generate a new wallet and receive a 12-word Secret Recovery Phrase. Write each word in the exact order on the provided physical backup card. This phrase is the master key to your funds; the extension itself does not store it. Anyone with these words gains complete control, so never digitize them–avoid photos, cloud storage, or text files.


Connect your existing Safepal Hardware Wallet by selecting "Connect Hardware Wallet" in the extension. This pairing lets you approve transactions securely with a button press on your device, keeping your recovery phrase permanently offline. The extension becomes an interface, while your private keys remain isolated in the hardware.


If you need to restore access, open the extension and click "Import Wallet." Carefully type your 12-word phrase. Ensure every word is spelled correctly and placed in the precise sequence. The extension will rebuild your wallet addresses, giving you full control over your assets again on this new browser or device.


For a lost recovery phrase but an active extension, immediately transfer your funds to a new, securely backed-up wallet. Without the phrase, you cannot recover assets if the browser data is cleared or the device fails. This immediate action secures your cryptocurrency while you still have access.

Installing the Safepal Browser Extension

Go directly to the official Chrome Web Store or the Safepal download page at safepal.com/download to get the extension. This step prevents installing fake software from third-party sites.


Click the "Add to Chrome" button on the store page. Your browser will ask for confirmation; select "Add extension" to proceed. The installation finishes in seconds, and the Safepal icon will appear in your browser's toolbar.


Before using it, you need to connect a wallet. Click the new toolbar icon and choose "Connect Wallet". You have two clear options: create a brand new wallet or link an existing one from your Safepal hardware device or mobile app.


For a new wallet, the extension will generate a secret recovery phrase. Write this 12-word phrase on paper and store it physically. The extension will ask you to confirm the phrase order to check your backup.


If you're connecting an existing hardware wallet, ensure it's unlocked. The extension will guide you to scan a QR code with your device, establishing a secure link without exposing your private keys to the internet.


Finally, set a strong local password for the extension itself. This encrypts your connection and adds a required check for transactions, keeping your assets secure even if someone accesses your computer.

Creating a New Wallet and Securing the Seed Phrase

Select "Create New Wallet" within the SafePal extension to begin the process. The software will immediately generate a unique 12-word mnemonic seed phrase for you.


Write each word down in the exact order it appears. For this task, use only a physical, permanent medium:


A dedicated recovery sheet from the SafePal kit.
A simple notepad made of paper or metal.
Two copies stored in separate, secure locations improve safety.


Never store your seed phrase digitally. Avoid these common mistakes:


Taking screenshots or photos.
Saving it in a text file or cloud note.
Typing it into any website or app that asks for it.


After confirming you've written it down, you'll verify the phrase. The extension will ask you to select words from your list in a specific sequence. This step checks your backup's accuracy.


Treat your written seed phrase with the same security as a physical bank vault key. Anyone with these 12 words can fully control your assets from anywhere, with no way for you to stop them. Your security now depends entirely on keeping those words offline and private.

Connecting the Extension to a Safepal Hardware Device

Confirm your Safepal hardware wallet is charged and ready. Open the Safepal Extension and click the 'Connect Hardware Wallet' button on its main interface.


Take the USB-C cable included with your device. Connect it directly to your computer and to your Safepal S1 or X1. Avoid using USB hubs or ports with poor power delivery.


Your hardware wallet screen will activate. On the device, carefully review the connection request and select 'Approve' to establish a secure link. Never approve a connection you did not initiate in the extension.


Once paired, the extension becomes your transaction interface, while the hardware device remains your secure key. You will see your wallet addresses populate in the extension, but all private keys stay isolated on the hardware.


For any transaction, you will compose it in the extension. The extension then sends a signature request to the connected hardware wallet. Physically verify all transaction details–destination address, token amount, and network fee–on the hardware device's own screen before pressing its confirm button.


This two-step process ensures malware on your computer cannot alter transaction data. If you disconnect the USB cable, the session ends. Reconnecting requires repeating the simple approval step on the hardware device for each new browsing session.

How to Import an Existing Wallet with a Recovery Phrase

Open your SafePal extension and click the "Create Wallet" button. Select the "I already have a wallet" option to begin the import process.


Carefully enter your 12 or 24-word secret recovery phrase in the exact order. Type each word with a single space between them, and double-check for spelling errors. Choose a strong, unique password to encrypt your wallet within the extension.


Confirm the password and proceed. You will then need to select the derivation path, often called the "Account Type." For most users, the default BIP44 path is correct; this imports your standard addresses.


After confirming, your wallet dashboard will load. Verify that your expected assets and balances appear correctly. For security, consider sending a small test transaction before moving large amounts.


If your assets are not visible, you may need to manually add the specific token contract addresses for the network you are using. Ensure you imported using the correct phrase for the blockchain network your assets are on.

Steps to Regain Access if You Lose Your Password or Device

Your recovery phrase is the only key to restore your wallet if your password is lost or your device is unavailable. Locate the 12, 18, or 24-word mnemonic phrase you securely stored during the initial SafePal setup.


Install the SafePal browser extension on a new device or use the mobile app. On the welcome screen, select 'Import Wallet' instead of creating a new one.


Choose 'Mnemonic Phrase' as your import method. Carefully enter your words in the exact order, with a single space between each, and select the correct phrase length. Double-check for typos.


Set a new, strong password for this wallet instance. This password is specific to the current installation and does not recover the old one.


After confirming the details, your wallet will synchronize. All your assets and transaction history will reappear, linked to your original recovery phrase.


If you no longer have your recovery phrase, access cannot be restored. SafePal does not store your phrase or password, meaning there is no account recovery service. Your secret phrase is the sole point of control.

FAQ:
I installed the Safepal extension but it's asking for a "Wallet Connect" when I try to connect to a dApp. What is this and is it safe?

The "Wallet Connect" prompt is a standard security feature, not an error. It's a bridge that lets your Safepal wallet interact securely with decentralized applications (dApps) on your browser. When you see it, you are generating a secure connection between the two. Always check the website URL carefully before approving the connection. Only approve connections from dApps you know and trust. This step prevents malicious sites from automatically accessing your wallet.

My computer crashed during the setup process. Now my new Safepal extension shows a blank screen. Did I lose everything?

No, your assets are safe. The extension is just an interface. Your funds exist on the blockchain, not inside the app. Since the setup was interrupted, the extension's local data may be corrupted. Uninstall the extension from your browser, then reinstall it. During the fresh installation, choose "Import Wallet" and enter your original Secret Recovery Phrase. This will restore full access to your wallet and all its contents, as long as you have the correct phrase.

What's the actual difference between creating a new wallet and importing an existing one in the extension setup?

Choosing "Create Wallet" generates a brand new Secret Recovery Phrase. This is for first-time users who don't have a crypto wallet. Never use this if you already have a Safepal or other compatible wallet, as it will create a separate, empty wallet. "Import Wallet" is for users who already have a phrase from a prior setup—like from a hardware wallet or a mobile app. This option lets you access your existing funds and transaction history by entering your old phrase into the new extension.

I wrote down my 12-word phrase, but the extension says it's invalid when I try to import. What could be wrong?

Several common issues can cause an "invalid phrase" error. First, check each word for spelling mistakes. The words must be from the official BIP39 word list and spelled exactly right. Second, verify the order. The 12 words must be entered in the precise sequence you recorded. Third, ensure you are not accidentally adding extra spaces at the beginning, end, or between words. If you used a 24-word phrase, make sure the import field is set for the correct number of words. A single typo is enough to trigger this error.

Can I use the same Secret Recovery Phrase for my Safepal hardware wallet and the browser extension?

Yes, you can. This is a standard practice. Using the same phrase across your SafePal recovery phrase hardware wallet and the browser extension creates two access points to the same wallet. Your balance and transactions will sync because both devices point to the same blockchain addresses. However, understand the security difference: the hardware wallet keeps the phrase offline during transactions, while the extension is connected to the internet. For large holdings, the recommended method is to generate the phrase on the hardware wallet (the most secure device) and then import that phrase into the extension for convenience.

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