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Заголовок: Safepal wallet extension setup guide and recovery help
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Install and Configure Your Safepal Wallet Extension Complete Setup and Seed Recovery Steps
Install the Safepal Wallet Extension directly from the official Chrome Web Store or the official Safepal website. This step protects you from fraudulent copies designed to steal your recovery phrase. After adding the extension to your browser, click its icon to launch the setup process.
You will see a clear choice: create a new wallet or import an existing one. For a fresh start, select 'Create Wallet'. The extension will then generate your unique 12-word mnemonic seed phrase. Write each word down in the exact order presented on a physical piece of paper. This paper is your primary backup; never store this phrase digitally in photos, notes, or cloud files.
Confirm your backup by correctly selecting the words in a quick verification test. This check ensures you have a usable recovery copy. Following this, you will establish a secure wallet password. This password encrypts your extension's local data, so make it strong and unique, but remember it is different from your recovery phrase.
If you need to restore access, open the extension and click 'Import Wallet'. Carefully enter your 12-word phrase, ensuring every word and its sequence is perfect. A single typo will prevent access. After successful entry, set a new password for the extension instance. Your assets and transaction history will reappear, synchronized from the blockchain.
For added security, connect your Safepal hardware wallet to the extension. This pairing lets you approve transactions with a button press on the physical device, keeping your private keys completely offline. Manage tokens by using the 'Add Token' feature with a contract address, and always verify you are on the correct website before connecting your wallet to any decentralized application.
Downloading the Official Safepal Extension from the Chrome Web Store
Open your Chrome browser and navigate directly to the Chrome Web Store. Use the search bar at the top-left corner and type "Safepal Wallet" to find the extension. This direct search helps you avoid unofficial copies.
Identify the correct extension by looking for the developer name "Safepal" and the official logo. The listing will state it has over a million users, which confirms its authenticity. Click the blue "Add to Chrome" button on the extension's page.
A confirmation dialog will appear, detailing the data the extension can access. Review these permissions, then click "Add extension" to proceed with the installation. The process completes in a few seconds, and the Safepal icon will appear in your browser's toolbar.
If the icon is not immediately visible, click the puzzle piece icon in your toolbar to see all your extensions. Pin the Safepal Web3 wallet Wallet to your toolbar for easy access by clicking the pin icon next to its name. You are now ready to set up your wallet or connect an existing one.
Creating a New Wallet and Securing Your Secret Recovery Phrase
Select "Create New Wallet" within the SafePal extension interface to begin.
The software will generate your unique 12-word Secret Recovery Phrase; this phrase is the absolute key to your funds, not just a password.
Write each word in its exact order on the official SafePal Backup Card or another durable, offline material like metal.
Never save this phrase digitally: avoid photos, cloud notes, emails, or screenshots, as these are vulnerable to online theft.
Confirm your backup by accurately selecting the words when prompted; this step ensures you have recorded the phrase correctly.
Store the physical copy in a secure, private location, such as a safe or locked drawer, separate from your primary computer.
Consider creating a second copy stored in a different physical location for protection against loss from fire or flood.
Understand that anyone with these 12 words can take control of your assets; the extension itself does not store or recover this phrase for you.
Your wallet setup is complete only after both generating the phrase and storing its physical backup securely.
Importing an Existing Wallet Using a Recovery Phrase or Private Key
Open your SafePal extension and select "Import Wallet" on the main screen. You will see two clear options: recover with a Secret Recovery Phrase or with a Private Key.
For a recovery phrase, carefully enter all 12 or 24 words in the exact order. Double-check each word for spelling errors and ensure the sequence is perfect. The software will not correct mistakes for you.
If you have a private key, paste the entire string into the designated field. Private keys are long and case-sensitive, so copying them directly is safer than typing. Never share this key; it gives full control of your assets.
After entering your credentials, set a strong new wallet password. This password encrypts the wallet data on this device. Confirm the password and proceed.
Your imported assets should appear. Before transacting, verify a small test receive address matches one from your old wallet interface. This confirms the import was successful and you control the funds.
Once confirmed, your existing wallet is fully accessible through the SafePal extension. You can now manage tokens and connect to decentralized applications directly from your browser.
Connecting the Extension to Your Safepal Hardware Wallet
Grab your Safepal hardware wallet and its USB cable. Ensure your device is charged and powered on.
Open the Safepal Extension in your browser and click the 'Connect Hardware Wallet' button. You will see a list of connection methods.
Select USB as your connection type.
Plug your hardware wallet into your computer using the cable.
On your hardware wallet's screen, confirm the connection request by pressing the physical button.
The extension interface will refresh, showing your wallet's public addresses. Your private keys never leave the hardware device; the extension only reads transaction data for you to approve.
If the connection fails, try these steps:
Use a different USB port, preferably one directly on your computer.
Try the original Safepal cable, as some third-party cables only charge.
Refresh the extension page and restart the process.
Check if the Safepal Bridge is installed and running if prompted.
Once connected, you can view balances directly in the extension. To send funds or interact with a dApp, you will compose the transaction in the extension, then physically review and approve every detail on your hardware wallet's screen. This two-step process is your security foundation.
You can disconnect the wallet anytime by closing the extension or unplugging the device. Reconnecting is just as fast for your next session.
Adding Custom Token Networks to Your Wallet
Open your SafePal extension and click the network selector, typically labeled "Ethereum" or "BNB Chain," near the top of the interface. Select "Add Custom Network" from the bottom of the dropdown list.
You will need the correct network parameters. Always obtain these from the official project documentation or a trusted source to avoid fund loss. The required fields are consistent across most wallets.
FieldDescription & Example
Network NameThe full name, e.g., "Arbitrum One" or "Polygon Mainnet".
RPC URLThe network gateway. For Polygon, you might use: https://polygon-rpc.com
Chain IDA unique number. Polygon uses 137, Arbitrum One uses 42161.
Currency SymbolThe native token ticker: MATIC, AVAX, FTM, etc.
Block Explorer URLFor viewing transactions. Polygon's is: https://polygonscan.com
Fill in each field carefully. A single typo in the RPC URL or Chain ID will prevent the network from functioning. After entering all data, click "Save." The new network will immediately appear in your network selector.
Switch to the new network to test it. Your wallet balance for that native token may show zero initially. To add a specific custom token on this network, you will need its contract address. Find this address on the network's block explorer, then use the "Add Token" feature within your SafePal asset list.
If transactions fail after adding a network, double-check the RPC URL. Public endpoints can become congested; using a dedicated service like Infura can improve reliability. You can edit or remove any custom network later from your wallet settings under "Network Management."
Recovering Access if You Forgot Your Password
Use your Secret Recovery Phrase. This is the only method to regain access to your SafePal wallet if the password is lost.
First, open your SafePal browser extension. On the login screen, select the option labeled "Import Wallet" or "Recover Wallet". You will be prompted to enter your 12 or 24-word mnemonic phrase.
Type your words in the exact order you saved them, using a single space between each word. Double-check for spelling errors, as even one mistake will cause the process to fail. After correctly entering the phrase, you can set a brand new password for the extension.
This new password only protects the wallet file on this specific browser and device. Your recovery phrase remains the master key controlling your cryptocurrency assets on the blockchain.
If you also misplaced your Secret Recovery Phrase, the wallet and funds cannot be retrieved. SafePal does not store your password or recovery phrase, ensuring only you have control.
Once you restore access, consider testing your new password, securely backing up your recovery phrase again if the original is lost, and ensuring no unauthorized software was the cause of the login issue.
What to Do if Your Recovery Phrase is Lost or Doesn't Work
First, stop and verify you are entering the phrase correctly. Check each word against the official BIP39 word list. A single typo or wrong word order will cause the recovery to fail. Ensure there are no extra spaces at the beginning or end of the phrase.
If the phrase still doesn't work, consider where you stored it. Did you write it on paper or save it digitally? Retrace your steps and check all possible locations–physical notebooks, password managers, or encrypted files on your devices. Sometimes a second look in the same place can reveal a missed note.
For a lost phrase with assets still in the wallet, you must act before your device fails. If the SafePal extension is still accessible and unlocked on your browser, immediately transfer all funds to a new, secure wallet you control. Create this new wallet first, ensuring you securely store its new recovery phrase offline.
Once your assets are safe, you can uninstall and reinstall the SafePal extension to set it up fresh with the new recovery phrase. This step is critical if you suspect your original phrase is compromised or permanently lost.
If your wallet is empty or you've secured the funds, a complete reset is the only path forward. Uninstall the SafePal extension. Clear your browser cache and data related to the extension. Then, reinstall it from the official Chrome Web Store and generate a brand new wallet. Your old wallet address and its associated lost phrase will no longer be usable.
Understand that without the correct 12 or 24-word phrase, no one can restore access to that specific wallet–not SafePal support, nor any other service. Any service claiming to recover lost phrases is a scam designed to steal your remaining assets.
To prevent this situation in the future, write your new recovery phrase on a durable material like steel, store multiple copies in separate secure locations, and never share it or store it digitally in plain text. Treat these words with the same security as the funds themselves.
FAQ:
I installed the Safepal extension, but it's asking for a "Wallet Connect" when I try to connect to a dApp. What is this and is it safe?
The "Wallet Connect" prompt is a standard security feature, not an error. It's a bridge that lets your wallet interact with decentralized applications (dApps) without giving them direct access to your private keys. When you see it, you are essentially approving a connection request from that specific website. Always verify the website URL is correct and legitimate before confirming. This method is safe as it only establishes a connection channel; you still must manually approve every transaction within your Safepal wallet itself.
My computer crashed during the setup. I have my seed phrase, but the extension is showing a new, empty wallet. How do I get my assets back?
Don't worry, your assets are stored on the blockchain, not in the extension. The empty wallet appears because the extension created a new, separate wallet after the crash. To recover your original wallet, you need to use your seed phrase. Within the extension interface, look for an option like "Import Wallet" or "Recover Wallet." Select it and carefully enter your 12 or 24-word mnemonic seed phrase in the exact order. This will restore access to your original wallet address and all your funds and transaction history.
What's the difference between the password in the Safepal extension and my seed phrase? I'm confused about what each one does.
These serve two completely different purposes. Your seed phrase (the 12 or 24 words) is the master key to your entire wallet and all funds across all blockchains. Anyone with this phrase can control your assets from any device. The password you set in the extension is a local lock for that specific browser installation. It only protects access to the extension on that computer. If you forget the password, you can uninstall and reinstall the extension, then recover the wallet with your seed phrase. The password cannot be used to recover funds; only the seed phrase can.
Can I use the same Safepal wallet on the browser extension and on the mobile app simultaneously?
Yes, you can. The wallet exists on the blockchain, and both the extension and mobile app are just different interfaces to access it. To do this, you don't create a new wallet on the mobile app. Instead, use the "Import Wallet" feature on your Safepal mobile app and enter the same seed phrase you used for the browser extension. This will give you synchronized access to the same wallet address and funds from both devices. Actions taken on one will be reflected when you check the other.
I'm setting up the extension for the first time. Should I choose "Create Wallet" or "Import Wallet"? I already have some crypto on an exchange.
Choose "Create Wallet." This will generate a brand new seed phrase and wallet address for you. After setup, you can send your crypto from the exchange to this new wallet address. Use "Import Wallet" only if you already have an existing non-custodial wallet (like from a hardware device or a previous software wallet) and you want to access it through this browser extension. Importing requires you to enter that existing wallet's seed phrase. Since your crypto is currently held by the exchange, you are starting fresh with a self-custody wallet.