SafePal Browser Extension Guide - Complete Information Resource

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Заголовок: Safepal wallet extension setup guide and recovery help
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Install and Configure Your Safepal Wallet Extension A Guide for Setup and Account Recovery

Install the Safepal Wallet Extension directly from the official Chrome Web Store or the official Safepal website. This step protects you from counterfeit software designed to steal your recovery phrase. After adding the extension to your browser, click its icon and select "Create Wallet".


Safepal will generate a unique 12-word mnemonic phrase. Write each word in its exact order on the provided offline recovery sheet. Never save this phrase digitally–avoid screenshots, text files, or cloud storage. Your handwritten copy is your only backup if you need to restore access to your funds on a new device.


Confirm your backup by accurately selecting the words when prompted. The extension then asks you to set a secure password. This password encrypts your wallet data locally on this browser; it does not recover your seed phrase. Use a strong, unique combination you haven't used elsewhere.


If you need to recover an existing wallet, open the extension and choose "Import Wallet". Enter your 12 or 24-word seed phrase meticulously, checking for typos and spaces between words. A successful import immediately shows your asset balance. If tokens are missing, manually add their contract addresses within the extension's asset management section.


For ongoing safety, bookmark the extension's interface and only interact with it. Double-check website URLs before connecting your wallet to decentralized applications. Regularly update the extension through your browser's extension manager to ensure you have the latest security patches and features.



Downloading the Official Safepal Extension from the Chrome Web Store

Open your Chrome browser and navigate directly to the Chrome Web Store. Use the search bar at the top-left and type "Safepal Wallet".


Verify the developer is listed as "Safepal" and check the extension's details. The official extension will have a consistent user rating and a high number of downloads. This step protects you from fraudulent copies.





What to Check
Official Extension Details




Publisher Name
Safepal




User Reviews
Typically high volume (e.g., 1,000+) with a 4+ star average.




Extension Icon
The correct, non-pixelated Safepal "S" logo.



Click the blue "Add to Chrome" button. A confirmation dialog will appear, outlining the data the extension needs to function. Review these permissions, then select "Add extension".


Watch for the Safepal puzzle piece icon to appear in your browser's toolbar, usually next to the address bar. A small notification will confirm the installation is complete. Click this new icon to launch the setup process, where you can create a new wallet or connect an existing hardware device.


If the icon is not immediately visible, click the extensions puzzle piece in your toolbar and pin the Safepal Wallet for easy access. You are now ready to configure your wallet securely.



Creating a New Wallet and Securing Your Secret Recovery Phrase

Open the SafePal extension and click "Create Wallet." The software will immediately generate your unique 12-word Secret Recovery Phrase.


Write this phrase down in the exact order it appears. Follow these steps for secure storage:





Use the provided pen and paper card, or a dedicated metal backup tool.


Write each word clearly. Double-check the spelling.


Never save it digitally. Avoid screenshots, text files, or cloud storage.



Confirm your backup by accurately selecting the words in the verification step. This ensures you have a correct copy.


Store your physical backup with care. Good locations include:





A fireproof safe or lockbox.


A secure, private place only you can access.



Treat these 12 words as the master key to all your funds. Anyone with this phrase can control your assets. The phrase is the only way to restore your wallet if you lose access to your device, so its security is your highest priority.


After confirming the phrase, you will set up your wallet password. This password encrypts the wallet data on your current browser and device. Remember, this password alone cannot recover your wallet on a new device; only the Secret Recovery Phrase can do that.



Connecting the Extension to Your Safepal Hardware Device

First, ensure your Safepal hardware wallet is updated to the latest firmware using the Safepal App. Open the extension and click 'Connect Wallet', then select the 'Hardware Wallet' icon. You'll see a list of supported devices; choose 'Safepal'.


Take your USB cable and connect your powered-on Safepal device to your computer. The extension should detect it. A connection request will appear on your hardware wallet's screen. Carefully review the details on both screens–your computer and the device–to confirm they match. Press the confirm button on your Safepal device to approve the link.


Once paired, the extension interface will refresh. You can now view your portfolio, check balances, and see your transaction history directly in the browser. For initiating any transaction, like sending crypto, you will create the transaction in the extension. The request is then sent to your connected hardware device for secure, offline signing.


Always verify the full transaction details on your Safepal's screen before pressing the confirm button. This physical verification is your core security step. If the connection drops, simply reconnect the USB cable; your paired session should resume without needing to restart the process.



Adding Custom Token Networks to Your Portfolio

Open your SafePal extension and click the 'Assets' tab to view your main portfolio page.


Locate and select the 'Add Token' button, typically found near the top of your asset list. This action opens a new window where you can manage networks and tokens.


Switch to the 'Custom' tab within this window. You will see a button labeled 'Add Custom Network'; click it to input the new network's parameters.


Fill in the required fields accurately. You need the Network Name, RPC URL, Chain ID, Symbol, and Block Explorer URL. Obtain this data from the token project's official documentation or a trusted source like the network's foundation website.


Double-check the Chain ID and RPC URL for errors; an incorrect entry will prevent the network from connecting. After confirming the details, click 'Save'. The new network will now appear in your list.


Return to the 'Tokens' tab and use the search function. Select the network you just added from a dropdown menu to filter tokens specific to that chain.


If your token does not auto-populate, paste its official contract address into the search bar. Verify the symbol and decimals match the project's information before clicking 'Add'.


The custom token will now display in your portfolio under its respective network, allowing you to track its balance directly. You can repeat these steps for any EVM-compatible network not natively listed in SafePal.


For security, only add networks and tokens from projects you trust. Never use RPC URLs from unverified sources, as they could compromise your wallet data.



Recovering a Wallet Using Your 12-Word Secret Phrase

Open the SafePal extension and click the "I have a wallet" button on the welcome screen. Select "Software Wallet" as your recovery method.


You will see a field to enter your secret phrase. Type your 12 words in the exact order you wrote them down, with one space between each word. Double-check for these common mistakes:





Correct spelling for each word.


No extra spaces at the beginning or end.


The words are in the precise original sequence.



After entering the phrase, you will be prompted to set a new, strong wallet password. This password encrypts the extension on your current browser; it is different from your secret phrase. Choose a unique password you haven't used elsewhere.


The final step involves confirming your secret phrase. The extension will ask you to select a few specific words from your list by their position, like the 3rd and 7th word. This confirms you have the phrase recorded correctly. Once verified, your wallet and all its assets will be fully accessible in the extension.


If your recovered wallet shows a zero balance, don't worry. Add the specific blockchain networks (like BNB Smart Chain or Polygon) you used previously. Your assets exist on those networks and will appear once the correct network is active in your wallet view.



Connecting the Extension to Decentralized Applications (dApps)

Open your dApp in a supported browser like Chrome or Brave and locate its "Connect Wallet" button.


Select "WalletConnect" from the connection options list. A QR code will appear on your screen.


Open your SafePal extension and click the QR code scanner icon in the top-right corner. Scan the QR code displayed by the dApp.


A connection request will pop up inside the extension. Carefully review the dApp's name and the permissions it requests, such as viewing your wallet address.


Click Confirm to authorize the connection. The dApp will now have access to your public address and can interact with your assets, but your private keys remain secure in the extension.


For transactions, the dApp will send a request back to the extension. A detailed pop-up will show the transaction amount, network fee, and recipient. Verify every detail here before signing.


If a dApp does not support WalletConnect, check its wallet list for "EVM Wallet" or "Browser Extension." Choosing this will typically trigger a prompt from your SafePal extension to connect.


To manage connected sites, open the extension and go to Settings >Connected Sites. You can revoke access for any dApp here at any time.


Always ensure you are on the correct website URL before connecting, as phishing sites mimic popular dApps. Bookmark official dApp URLs to avoid this risk.



Resolving Common Connectivity and Transaction Issues

Check your browser for pending updates and restart it; an outdated browser often causes the extension to malfunction.


If the extension icon appears grey or unresponsive, click it and select "Reconnect" or "Refresh Balance" directly from the pop-up menu.


For persistent connection problems, open your browser's extensions management page, toggle the SafePal extension off, wait a moment, and toggle it back on to reinitialize it.


Always verify you are on the official Safepal recovery phrase website before initiating any transaction to prevent interacting with malicious sites that can block your actions.


A "Transaction Failed" message frequently relates to insufficient network (gas) fees. Use the fee adjustment slider in the confirmation window to select a higher fee tier for faster processing.


Ensure the token balance in your wallet covers both the send amount and the entire network fee, which is always paid in the blockchain's native currency (like BNB for BSC or ETH for Ethereum).


If a transaction remains stuck as "Pending" for a long time, you can often speed it up or cancel it by submitting a new transaction with a higher gas fee using the same nonce from your wallet's transaction history.


Switching your connected RPC node can resolve slow data loading. Go to the settings within the extension, find "Network" settings, and try an alternative public RPC URL for the problematic chain.


Clearing your browser's cached data can fix display and sync errors. After clearing the cache, lock and then unlock your wallet extension to re-establish a fresh connection.


For token transfers, double-check the recipient address and the selected blockchain network; sending BEP-20 tokens to an ERC-20 address will result in permanent loss.



FAQ:


I installed the Safepal extension but the icon is gray and won't open. What should I do?

This is a common first-step issue. Usually, it means the extension is installed but not yet initialized. Close your browser completely and reopen it. Click the gray Safepal icon in your toolbar. A new tab should open, prompting you to either "Create Wallet" or "Import Wallet." If it's still gray after a browser restart, check your browser's extension management page to ensure the Safepal extension is enabled and not blocked by an ad-blocker.



What's the difference between creating a new wallet and importing one during setup?

Choosing "Create Wallet" generates a brand new set of secret recovery phrases (usually 12 or 24 words) that have never existed before. You must write these down securely. Use this if you're new to crypto. "Import Wallet" is for restoring access to an existing wallet. You'll need your original recovery phrase from a previous setup (like on a hardware wallet or mobile app). This option does not create a new wallet; it gives the extension access to your existing funds on the blockchain.



I wrote down my recovery phrase, but now Safepal is asking for a "wallet password." What is this for?

The wallet password is separate from your recovery phrase. You create this password during the extension setup. Its only function is to lock the extension on your specific browser. It does not protect your funds on the blockchain. If you forget this password, you can uninstall the extension, reinstall it, and recover full access using your 12 or 24-word recovery phrase. The password is a local security measure for that browser instance.



My computer crashed during the initial setup process. Is my wallet compromised?

No, your wallet is not compromised. The wallet exists on the blockchain, not your computer. The setup process is just creating your local access point. However, the interruption could mean your recovery phrase was not fully displayed or saved. You should uninstall the extension completely and start over. Choose "Import Wallet" and carefully enter your recovery phrase if you already have one. If you were in the middle of creating a *new* wallet and didn't save the phrase, you must start a fresh "Create Wallet" process, as the interrupted phrase is unrecoverable.



I lost the device where I wrote my recovery phrase. Can I use the Safepal extension to back it up again?

No. The extension cannot show you your recovery phrase again after the initial setup. Its design prevents this for security reasons. If you see an option to "reveal" your phrase within the extension's settings, it will always require your wallet password first. If you have truly lost your recovery phrase, you must create a new wallet and transfer any funds from the old wallet to the new address while you still have access via the extension. Once you lose both the phrase and access to the extension, funds are permanently inaccessible.

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