SafePal Browser Extension: Educational Resource

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Safepal wallet extension setup guide features explained<br><br><br><br><br>Your Safepal Wallet Extension Setup Guide With Key Features Explained<br><br>Install the SafePal Wallet Extension directly from the official Chrome Web Store or the [https://safepal-hub.cc/article-setup.php Safepal recovery phrase] website to ensure you get the legitimate software. This step protects your assets from the start by avoiding counterfeit extensions that could compromise your security.<br><br><br>Once added to your browser, the extension will prompt you to create a new wallet or import an existing one. For a new wallet, you will generate and securely write down a 12-word mnemonic seed phrase. This phrase is your master key; store it offline, never digitally, and keep it private. The extension then guides you through confirming this phrase to complete the setup.<br><br><br>The interface presents a clear dashboard showing your total portfolio value across connected networks. You can manage tokens on over 30 blockchains, including Ethereum, BNB Chain, and Polygon, without switching extensions. Adding a new network or custom token is straightforward, requiring just a few clicks in the settings menu.<br><br><br>For transactions, the extension integrates with dApps. When you interact with a site like Uniswap, a clear signing request pops up, detailing the action and gas fee before you approve. This keeps you in control for every swap, stake, or NFT purchase directly from your browser.<br><br><br>Connect a SafePal S1 hardware wallet to the extension for an added security layer. This combination means your private keys remain offline in the hardware device, while the extension handles transaction previews and broadcasts. Your assets gain protection from online threats while maintaining full DeFi accessibility.<br><br><br><br>Safepal Wallet Extension Setup Guide & Features Explained<br><br>Install the Safepal Extension directly from the official Chrome Web Store or the official Safepal website to avoid fake copies.<br><br><br><br><br><br>Click "Add to Chrome" and confirm the installation in your browser.<br><br><br>Open the extension and select "Create Wallet".<br><br><br>Write down the 12-word mnemonic seed phrase on paper. Store this paper securely, never digitally.<br><br><br>Confirm your seed phrase by selecting the words in the correct order when prompted.<br><br><br>Set a strong password for encrypting your local extension data.<br><br><br><br>Your wallet is now active. For significant asset storage, pair it with a Safepal Hardware Wallet. This combination keeps private keys offline while using the extension's interface.<br><br><br>The extension's main dashboard shows your total portfolio value across all supported blockchains. You can add custom tokens using their contract addresses.<br><br><br><br><br><br>Multi-Chain Management: A single wallet address works for Ethereum, BNB Chain, Polygon, and over 20 other networks. No need to create separate wallets.<br><br><br>Built-In Swap: Exchange tokens directly within the extension. It aggregates rates from multiple decentralized exchanges to find a good price.<br><br><br>dApp Browser: Access decentralized applications like Uniswap or PancakeSwap securely. The extension automatically connects and prompts transactions.<br><br><br>Transaction Preview: Every transaction displays clear details, including estimated network fees, before you sign. This helps spot malicious requests.<br><br><br><br>Adjust gas fees manually for Ethereum transactions if you want to speed up or save on a transfer. Use the "Advanced" option before confirming.<br><br><br>Regularly check the "Connected Sites" section in settings. Revoke permissions for any dApps you no longer use to minimize security risks.<br><br><br>Enable the "Wallet Lock" feature with a timer. This automatically locks the extension after a period of inactivity, requiring your password to reopen it.<br><br><br><br>Installing the Extension and Creating Your First Wallet<br><br>Open your Chrome, Brave, or Edge browser and visit the official SafePal website. Navigate to the 'Downloads' section and select the browser extension link. Click 'Add to Chrome' or your browser's equivalent–this action directs you to the Chrome Web Store for verification. Confirm the installation by clicking 'Add Extension'; the SafePal icon will appear in your toolbar within seconds.<br><br><br>Click the new SafePal icon to launch the setup. A welcome screen presents two clear options: 'Create Wallet' for a new user or 'Import Wallet' if you have an existing recovery phrase. Choose 'Create Wallet'. The next screen explains the critical responsibility of safeguarding your seed phrase; read it carefully and click 'I Understand'.<br><br><br>Your 12-word mnemonic seed phrase will display. Write each word in its exact order on the provided physical backup card or another durable, offline medium. Never save this phrase digitally, like in a screenshot or text file. After recording, you must correctly re-select the words in a quick verification test. This step confirms your backup is accurate and prevents future access issues.<br><br><br>Following verification, establish a strong wallet password. This password encrypts your extension's local data and is required for transactions; it does not recover your wallet if the seed phrase is lost. Confirm the password and proceed. You will see a success message. Your wallet is now active and displays a primary receiving address, ready to receive assets.<br><br><br>For immediate security, access the extension's settings via the menu icon. Locate the 'Security' tab to set up transaction password confirmation and auto-lock timing. Consider this your first wallet maintenance task. You can now explore the interface to view token lists, connect to Web3 applications, or use the built-in swap feature.<br><br><br><br>Connecting to dApps and Managing Your Token Portfolio<br><br>Open your SafePal extension and click the 'Discover' icon to access the integrated dApp browser. This built-in browser is optimized for Web3 interactions and helps protect you from phishing sites.<br><br><br>When you find a dApp, select your preferred network like BNB Chain or Ethereum. Click the 'Connect' button on the dApp's site; a connection request will appear in your extension. Review the permissions carefully, then confirm to link your wallet. You only need to do this once per dApp.<br><br><br>For managing tokens, your portfolio view automatically shows all assets in your connected addresses. To add a custom token not displayed, click 'Add Token', paste the official contract address, and verify the symbol and decimals. This ensures you track even the newest assets accurately.<br><br><br>Use the 'Send' and 'Receive' buttons for transactions. Always double-check the network and address before sending. For receiving, your public address is accessible via a simple click; you can also generate a QR code for easier transfers from mobile wallets.<br><br><br>Monitor transaction history directly in the extension for a clear audit trail. Set up custom alerts for specific tokens by clicking the star icon to favorite them, keeping your most watched assets at the top of your list for quick checks.<br><br><br><br>Configuring Security Settings and Performing Transactions<br><br>Activate the "Transaction Simulation" feature in your SafePal extension settings before confirming any transaction. This tool shows you the exact outcome of a swap or transfer, helping you spot malicious requests that drain your wallet.<br><br><br>Set a strong, unique password for your extension access, different from your wallet recovery phrase. This password encrypts your private keys locally on your device, adding a critical layer of protection against unauthorized computer access.<br><br><br>Adjust your transaction speed and cost directly in the confirmation pop-up. For urgent transfers, select "Fast" to pay a higher network fee. When time is flexible, choose "Standard" or "Slow" to significantly reduce your Ethereum or BNB Chain gas costs.<br><br><br>Always verify the receiving address. Double-check the first and last four characters in the address field, and use saved address labels for frequent contacts. Malware can alter a copied address, so a visual confirmation prevents sending funds to a scammer.<br><br><br>Review every transaction detail on the final confirmation screen. Check the token amount, network, recipient, and estimated fee. Your SafePal extension will display a warning for interactions with known risky contracts–never ignore these alerts.<br><br><br>Sign out of the extension when using a shared computer. Simply click your wallet address in the top corner and select "Lock" to immediately require your password again, keeping your assets secure between sessions.<br><br><br><br>Q&A:<br><br><br>Is the Safepal extension a real wallet or just a connector?<br><br>The Safepal browser extension is a full, self-custody cryptocurrency wallet. It's not just a connector like some other extensions. You create and store your own private keys and seed phrase directly within the extension. This means you have complete control over your assets. The extension can connect to decentralized applications (dApps) on various blockchains, but its core function is secure key management and transaction signing, independent of any specific website.<br><br><br><br>I already use the Safepal hardware wallet. Do I need this extension?<br><br>If you own a Safepal S1 or other compatible hardware wallet, the extension significantly improves your experience with dApps. Instead of using WalletConnect on a mobile phone, you can connect your hardware wallet directly to the extension on your desktop. This setup lets you approve dApp transactions by physically confirming them on your hardware device, keeping your keys offline while using dApps on a bigger screen. It's an optional but highly recommended tool for hardware wallet users who interact with DeFi or NFTs on a computer.<br><br><br><br>What's the main security difference between the extension and the mobile app?<br><br>Both are non-custodial software wallets, but their security models differ due to the devices they run on. The mobile app operates in a more controlled environment (iOS/Android). The extension operates within your desktop browser, which can be more exposed to malicious browser plugins or phishing websites. A key security feature of the extension is its ability to integrate with a Safepal hardware wallet, moving private key storage completely offline. For the software-only version, the extension relies on your computer's security, so using strong passwords and keeping your system clean is critical.<br><br><br><br>Can I use the same wallet account on the mobile app and the extension?<br><br>Yes, you can access the same wallet on both platforms. During the extension setup, you have the option to "Import Wallet" using the secret recovery phrase (12-word mnemonic) from your existing Safepal mobile wallet. This action creates synchronized access to the same blockchain accounts from both devices. Any transaction or action you take on one will reflect in the other, as they are both viewing the same addresses on the public blockchain.<br><br><br><br>Which blockchains and tokens does the extension support?<br><br>The Safepal extension supports over 100 blockchains, including major networks like Ethereum, BNB Chain, Polygon, Arbitrum, and Solana. It automatically recognizes thousands of standard tokens on these chains. You can also add custom tokens by entering their contract address. The extension's built-in swap feature and dApp browser work across all these supported networks, letting you trade and interact with applications without leaving the wallet interface.<br><br><br><br>I installed the Safepal extension, but the interface seems different from the screenshot in the guide. Did I do something wrong?<br><br>No, you likely didn't make a mistake. Safepal regularly updates its software to add new features and improve security. These updates can change the layout or the location of some buttons. The core setup process remains the same: you either create a new wallet (securely storing your 12-word recovery phrase offline) or connect an existing one by importing the phrase. If you get stuck, always refer to the official Safepal documentation or their support channel, as they will have the most current visual guides. Focus on the function, not the exact pixel placement—look for buttons labeled "Create Wallet," "Import Wallet," or "Connect Hardware Wallet."<br><br><br><br>Can the Safepal browser extension work completely on its own, or do I need something else with it?<br><br>The Safepal extension can function as a standalone software wallet for managing cryptocurrencies and interacting with decentralized applications (dApps). In this mode, it generates and stores your private keys. However, a key feature is its ability to connect with Safepal's hardware wallets (like the S1). When connected, the extension becomes an interface, but all transaction signing happens offline on the hardware device. This combination provides significantly stronger security for your assets. So, you can use the extension alone, but pairing it with their hardware wallet is recommended for larger holdings.
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Заголовок: Safepal wallet extension setup guide and recovery help<br>Описание:<br><br>Install and Configure Your Safepal Wallet Extension Complete Setup and Seed Recovery Steps<br><br>Install the Safepal Wallet Extension directly from the official Chrome Web Store or the official Safepal website. This step protects you from fraudulent copies designed to steal your recovery phrase. After adding the extension to your browser, click its icon to launch the setup process.<br><br><br>You will see a clear choice: create a new wallet or import an existing one. For a fresh start, select 'Create Wallet'. The extension will then generate your unique 12-word mnemonic seed phrase. Write each word down in the exact order presented on a physical piece of paper. This paper is your primary backup; never store this phrase digitally in photos, notes, or cloud files.<br><br><br>Confirm your backup by correctly selecting the words in a quick verification test. This check ensures you have a usable recovery copy. Following this, you will establish a secure wallet password. This password encrypts your extension's local data, so make it strong and unique, but remember it is different from your recovery phrase.<br><br><br>If you need to restore access, open the extension and click 'Import Wallet'. Carefully enter your 12-word phrase, ensuring every word and its sequence is perfect. A single typo will prevent access. After successful entry, set a new password for the extension instance. Your assets and transaction history will reappear, synchronized from the blockchain.<br><br><br>For added security, connect your Safepal hardware wallet to the extension. This pairing lets you approve transactions with a button press on the physical device, keeping your private keys completely offline. Manage tokens by using the 'Add Token' feature with a contract address, and always verify you are on the correct website before connecting your wallet to any decentralized application.<br><br><br><br>Downloading the Official Safepal Extension from the Chrome Web Store<br><br>Open your Chrome browser and navigate directly to the Chrome Web Store. Use the search bar at the top-left corner and type "Safepal Wallet" to find the extension. This direct search helps you avoid unofficial copies.<br><br><br>Identify the correct extension by looking for the developer name "Safepal" and the official logo. The listing will state it has over a million users, which confirms its authenticity. Click the blue "Add to Chrome" button on the extension's page.<br><br><br>A confirmation dialog will appear, detailing the data the extension can access. Review these permissions, then click "Add extension" to proceed with the installation. The process completes in a few seconds, and the Safepal icon will appear in your browser's toolbar.<br><br><br>If the icon is not immediately visible, click the puzzle piece icon in your toolbar to see all your extensions. Pin the Safepal Wallet to your toolbar for easy access by clicking the pin icon next to its name. You are now ready to set up your wallet or connect an existing one.<br><br><br><br>Creating a New Wallet and Securing Your Secret Recovery Phrase<br><br>Select "Create New Wallet" within the SafePal extension interface to begin.<br><br><br>The software will generate your unique 12-word Secret Recovery Phrase; this phrase is the absolute key to your funds, not just a password.<br><br><br>Write each word in its exact order on the official SafePal Backup Card or another durable, offline material like metal.<br><br><br>Never save this phrase digitally: avoid photos, cloud notes, emails, or screenshots, as these are vulnerable to online theft.<br><br><br>Confirm your backup by accurately selecting the words when prompted; this step ensures you have recorded the phrase correctly.<br><br><br>Store the physical copy in a secure, private location, such as a safe or locked drawer, separate from your primary computer.<br><br><br>Consider creating a second copy stored in a different physical location for protection against loss from fire or flood.<br><br><br>Understand that anyone with these 12 words can take control of your assets; the extension itself does not store or recover this phrase for you.<br><br><br>Your wallet setup is complete only after both generating the phrase and storing its physical backup securely.<br><br><br><br>Importing an Existing Wallet Using a Recovery Phrase or Private Key<br><br>Open your SafePal extension and select "Import Wallet" on the main screen. You will see two clear options: recover with a Secret Recovery Phrase or with a Private Key.<br><br><br>For a recovery phrase, carefully enter all 12 or 24 words in the exact order. Double-check each word for spelling errors and ensure the sequence is perfect. The software will not correct mistakes for you.<br><br><br>If you have a private key, paste the entire string into the designated field. Private keys are long and case-sensitive, so copying them directly is safer than typing. Never share this key; it gives full control of your assets.<br><br><br>After entering your credentials, set a strong new wallet password. This password encrypts the wallet data on this device. Confirm the password and proceed.<br><br><br>Your imported assets should appear. Before transacting, verify a small test receive address matches one from your old wallet interface. This confirms the import was successful and you control the funds.<br><br><br>Once confirmed, your existing wallet is fully accessible through the SafePal extension. You can now manage tokens and connect to decentralized applications directly from your browser.<br><br><br><br>Connecting the Extension to Your Safepal Hardware Wallet<br><br>Grab your Safepal hardware wallet and its USB cable. Ensure your device is charged and powered on.<br><br><br>Open the Safepal Extension in your browser and click the 'Connect Hardware Wallet' button. You will see a list of connection methods.<br><br><br><br><br><br>Select USB as your connection type.<br><br><br>Plug your hardware wallet into your computer using the cable.<br><br><br>On your hardware wallet's screen, confirm the connection request by pressing the physical button.<br><br><br><br>The extension interface will refresh, showing your wallet's public addresses. Your private keys never leave the hardware device; the extension only reads transaction data for you to approve.<br><br><br>If the connection fails, try these steps:<br><br><br><br><br><br>Use a different USB port, preferably one directly on your computer.<br><br><br>Try the original Safepal cable, as some third-party cables only charge.<br><br><br>Refresh the extension page and restart the process.<br><br><br>Check if the Safepal Bridge is installed and running if prompted.<br><br><br><br>Once connected, you can view balances directly in the extension. To send funds or interact with a dApp, you will compose the transaction in the extension, then physically review and approve every detail on your hardware wallet's screen. This two-step process is your security foundation.<br><br><br>You can disconnect the wallet anytime by closing the extension or unplugging the device. Reconnecting is just as fast for your next session.<br><br><br><br>Adding Custom Token Networks to Your Wallet<br><br>Open your SafePal extension and click the network selector, typically labeled "Ethereum" or "BNB Chain," near the top of the interface. Select "Add Custom Network" from the bottom of the dropdown list.<br><br><br>You will need the correct network parameters. Always obtain these from the official project documentation or a trusted source to avoid fund loss. The required fields are consistent across most wallets.<br><br><br><br><br><br>Field Description & Example <br><br><br><br><br>Network Name The full name, e.g., "Arbitrum One" or "Polygon Mainnet". <br><br><br>RPC URL The network gateway. For Polygon, you might use: https://polygon-rpc.com <br><br><br>Chain ID A unique number. Polygon uses 137, Arbitrum One uses 42161. <br><br><br>Currency Symbol The native token ticker: MATIC, AVAX, FTM, etc. <br><br><br>Block Explorer URL For viewing transactions. Polygon's is: https://polygonscan.com <br><br><br><br>Fill in each field carefully. A single typo in the RPC URL or Chain ID will prevent the network from functioning. After entering all data, click "Save." The new network will immediately appear in your network selector.<br><br><br>Switch to the new network to test it. Your wallet balance for that native token may show zero initially. To add a specific custom token on this network, you will need its contract address. Find this address on the network's block explorer, then use the "Add Token" feature within your [https://safepal-hub.cc/article-recovery.php Safepal Web3 wallet] asset list.<br><br><br>If transactions fail after adding a network, double-check the RPC URL. Public endpoints can become congested; using a dedicated service like Infura can improve reliability. You can edit or remove any custom network later from your wallet settings under "Network Management."<br><br><br><br>Recovering Access if You Forgot Your Password<br><br>Use your Secret Recovery Phrase. This is the only method to regain access to your SafePal wallet if the password is lost.<br><br><br>First, open your SafePal browser extension. On the login screen, select the option labeled "Import Wallet" or "Recover Wallet". You will be prompted to enter your 12 or 24-word mnemonic phrase.<br><br><br>Type your words in the exact order you saved them, using a single space between each word. Double-check for spelling errors, as even one mistake will cause the process to fail. After correctly entering the phrase, you can set a brand new password for the extension.<br><br><br>This new password only protects the wallet file on this specific browser and device. Your recovery phrase remains the master key controlling your cryptocurrency assets on the blockchain.<br><br><br>If you also misplaced your Secret Recovery Phrase, the wallet and funds cannot be retrieved. SafePal does not store your password or recovery phrase, ensuring only you have control.<br><br><br>Once you restore access, consider testing your new password, securely backing up your recovery phrase again if the original is lost, and ensuring no unauthorized software was the cause of the login issue.<br><br><br><br>What to Do if Your Recovery Phrase is Lost or Doesn't Work<br><br>First, stop and verify you are entering the phrase correctly. Check each word against the official BIP39 word list. A single typo or wrong word order will cause the recovery to fail. Ensure there are no extra spaces at the beginning or end of the phrase.<br><br><br>If the phrase still doesn't work, consider where you stored it. Did you write it on paper or save it digitally? Retrace your steps and check all possible locations–physical notebooks, password managers, or encrypted files on your devices. Sometimes a second look in the same place can reveal a missed note.<br><br><br>For a lost phrase with assets still in the wallet, you must act before your device fails. If the SafePal extension is still accessible and unlocked on your browser, immediately transfer all funds to a new, secure wallet you control. Create this new wallet first, ensuring you securely store its new recovery phrase offline.<br><br><br>Once your assets are safe, you can uninstall and reinstall the SafePal extension to set it up fresh with the new recovery phrase. This step is critical if you suspect your original phrase is compromised or permanently lost.<br><br><br>If your wallet is empty or you've secured the funds, a complete reset is the only path forward. Uninstall the SafePal extension. Clear your browser cache and data related to the extension. Then, reinstall it from the official Chrome Web Store and generate a brand new wallet. Your old wallet address and its associated lost phrase will no longer be usable.<br><br><br>Understand that without the correct 12 or 24-word phrase, no one can restore access to that specific wallet–not SafePal support, nor any other service. Any service claiming to recover lost phrases is a scam designed to steal your remaining assets.<br><br><br>To prevent this situation in the future, write your new recovery phrase on a durable material like steel, store multiple copies in separate secure locations, and never share it or store it digitally in plain text. Treat these words with the same security as the funds themselves.<br><br><br><br>FAQ:<br><br><br>I installed the Safepal extension, but it's asking for a "Wallet Connect" when I try to connect to a dApp. What is this and is it safe?<br><br>The "Wallet Connect" prompt is a standard security feature, not an error. It's a bridge that lets your wallet interact with decentralized applications (dApps) without giving them direct access to your private keys. When you see it, you are essentially approving a connection request from that specific website. Always verify the website URL is correct and legitimate before confirming. This method is safe as it only establishes a connection channel; you still must manually approve every transaction within your Safepal wallet itself.<br><br><br><br>My computer crashed during the setup. I have my seed phrase, but the extension is showing a new, empty wallet. How do I get my assets back?<br><br>Don't worry, your assets are stored on the blockchain, not in the extension. The empty wallet appears because the extension created a new, separate wallet after the crash. To recover your original wallet, you need to use your seed phrase. Within the extension interface, look for an option like "Import Wallet" or "Recover Wallet." Select it and carefully enter your 12 or 24-word mnemonic seed phrase in the exact order. This will restore access to your original wallet address and all your funds and transaction history.<br><br><br><br>What's the difference between the password in the Safepal extension and my seed phrase? I'm confused about what each one does.<br><br>These serve two completely different purposes. Your seed phrase (the 12 or 24 words) is the master key to your entire wallet and all funds across all blockchains. Anyone with this phrase can control your assets from any device. The password you set in the extension is a local lock for that specific browser installation. It only protects access to the extension on that computer. If you forget the password, you can uninstall and reinstall the extension, then recover the wallet with your seed phrase. The password cannot be used to recover funds; only the seed phrase can.<br><br><br><br>Can I use the same Safepal wallet on the browser extension and on the mobile app simultaneously?<br><br>Yes, you can. The wallet exists on the blockchain, and both the extension and mobile app are just different interfaces to access it. To do this, you don't create a new wallet on the mobile app. Instead, use the "Import Wallet" feature on your Safepal mobile app and enter the same seed phrase you used for the browser extension. This will give you synchronized access to the same wallet address and funds from both devices. Actions taken on one will be reflected when you check the other.<br><br><br><br>I'm setting up the extension for the first time. Should I choose "Create Wallet" or "Import Wallet"? I already have some crypto on an exchange.<br><br>Choose "Create Wallet." This will generate a brand new seed phrase and wallet address for you. After setup, you can send your crypto from the exchange to this new wallet address. Use "Import Wallet" only if you already have an existing non-custodial wallet (like from a hardware device or a previous software wallet) and you want to access it through this browser extension. Importing requires you to enter that existing wallet's seed phrase. Since your crypto is currently held by the exchange, you are starting fresh with a self-custody wallet.

Version vom 10. Februar 2026, 08:11 Uhr

Заголовок: Safepal wallet extension setup guide and recovery help
Описание:

Install and Configure Your Safepal Wallet Extension Complete Setup and Seed Recovery Steps

Install the Safepal Wallet Extension directly from the official Chrome Web Store or the official Safepal website. This step protects you from fraudulent copies designed to steal your recovery phrase. After adding the extension to your browser, click its icon to launch the setup process.


You will see a clear choice: create a new wallet or import an existing one. For a fresh start, select 'Create Wallet'. The extension will then generate your unique 12-word mnemonic seed phrase. Write each word down in the exact order presented on a physical piece of paper. This paper is your primary backup; never store this phrase digitally in photos, notes, or cloud files.


Confirm your backup by correctly selecting the words in a quick verification test. This check ensures you have a usable recovery copy. Following this, you will establish a secure wallet password. This password encrypts your extension's local data, so make it strong and unique, but remember it is different from your recovery phrase.


If you need to restore access, open the extension and click 'Import Wallet'. Carefully enter your 12-word phrase, ensuring every word and its sequence is perfect. A single typo will prevent access. After successful entry, set a new password for the extension instance. Your assets and transaction history will reappear, synchronized from the blockchain.


For added security, connect your Safepal hardware wallet to the extension. This pairing lets you approve transactions with a button press on the physical device, keeping your private keys completely offline. Manage tokens by using the 'Add Token' feature with a contract address, and always verify you are on the correct website before connecting your wallet to any decentralized application.



Downloading the Official Safepal Extension from the Chrome Web Store

Open your Chrome browser and navigate directly to the Chrome Web Store. Use the search bar at the top-left corner and type "Safepal Wallet" to find the extension. This direct search helps you avoid unofficial copies.


Identify the correct extension by looking for the developer name "Safepal" and the official logo. The listing will state it has over a million users, which confirms its authenticity. Click the blue "Add to Chrome" button on the extension's page.


A confirmation dialog will appear, detailing the data the extension can access. Review these permissions, then click "Add extension" to proceed with the installation. The process completes in a few seconds, and the Safepal icon will appear in your browser's toolbar.


If the icon is not immediately visible, click the puzzle piece icon in your toolbar to see all your extensions. Pin the Safepal Wallet to your toolbar for easy access by clicking the pin icon next to its name. You are now ready to set up your wallet or connect an existing one.



Creating a New Wallet and Securing Your Secret Recovery Phrase

Select "Create New Wallet" within the SafePal extension interface to begin.


The software will generate your unique 12-word Secret Recovery Phrase; this phrase is the absolute key to your funds, not just a password.


Write each word in its exact order on the official SafePal Backup Card or another durable, offline material like metal.


Never save this phrase digitally: avoid photos, cloud notes, emails, or screenshots, as these are vulnerable to online theft.


Confirm your backup by accurately selecting the words when prompted; this step ensures you have recorded the phrase correctly.


Store the physical copy in a secure, private location, such as a safe or locked drawer, separate from your primary computer.


Consider creating a second copy stored in a different physical location for protection against loss from fire or flood.


Understand that anyone with these 12 words can take control of your assets; the extension itself does not store or recover this phrase for you.


Your wallet setup is complete only after both generating the phrase and storing its physical backup securely.



Importing an Existing Wallet Using a Recovery Phrase or Private Key

Open your SafePal extension and select "Import Wallet" on the main screen. You will see two clear options: recover with a Secret Recovery Phrase or with a Private Key.


For a recovery phrase, carefully enter all 12 or 24 words in the exact order. Double-check each word for spelling errors and ensure the sequence is perfect. The software will not correct mistakes for you.


If you have a private key, paste the entire string into the designated field. Private keys are long and case-sensitive, so copying them directly is safer than typing. Never share this key; it gives full control of your assets.


After entering your credentials, set a strong new wallet password. This password encrypts the wallet data on this device. Confirm the password and proceed.


Your imported assets should appear. Before transacting, verify a small test receive address matches one from your old wallet interface. This confirms the import was successful and you control the funds.


Once confirmed, your existing wallet is fully accessible through the SafePal extension. You can now manage tokens and connect to decentralized applications directly from your browser.



Connecting the Extension to Your Safepal Hardware Wallet

Grab your Safepal hardware wallet and its USB cable. Ensure your device is charged and powered on.


Open the Safepal Extension in your browser and click the 'Connect Hardware Wallet' button. You will see a list of connection methods.





Select USB as your connection type.


Plug your hardware wallet into your computer using the cable.


On your hardware wallet's screen, confirm the connection request by pressing the physical button.



The extension interface will refresh, showing your wallet's public addresses. Your private keys never leave the hardware device; the extension only reads transaction data for you to approve.


If the connection fails, try these steps:





Use a different USB port, preferably one directly on your computer.


Try the original Safepal cable, as some third-party cables only charge.


Refresh the extension page and restart the process.


Check if the Safepal Bridge is installed and running if prompted.



Once connected, you can view balances directly in the extension. To send funds or interact with a dApp, you will compose the transaction in the extension, then physically review and approve every detail on your hardware wallet's screen. This two-step process is your security foundation.


You can disconnect the wallet anytime by closing the extension or unplugging the device. Reconnecting is just as fast for your next session.



Adding Custom Token Networks to Your Wallet

Open your SafePal extension and click the network selector, typically labeled "Ethereum" or "BNB Chain," near the top of the interface. Select "Add Custom Network" from the bottom of the dropdown list.


You will need the correct network parameters. Always obtain these from the official project documentation or a trusted source to avoid fund loss. The required fields are consistent across most wallets.





Field Description & Example




Network Name The full name, e.g., "Arbitrum One" or "Polygon Mainnet".


RPC URL The network gateway. For Polygon, you might use: https://polygon-rpc.com


Chain ID A unique number. Polygon uses 137, Arbitrum One uses 42161.


Currency Symbol The native token ticker: MATIC, AVAX, FTM, etc.


Block Explorer URL For viewing transactions. Polygon's is: https://polygonscan.com



Fill in each field carefully. A single typo in the RPC URL or Chain ID will prevent the network from functioning. After entering all data, click "Save." The new network will immediately appear in your network selector.


Switch to the new network to test it. Your wallet balance for that native token may show zero initially. To add a specific custom token on this network, you will need its contract address. Find this address on the network's block explorer, then use the "Add Token" feature within your Safepal Web3 wallet asset list.


If transactions fail after adding a network, double-check the RPC URL. Public endpoints can become congested; using a dedicated service like Infura can improve reliability. You can edit or remove any custom network later from your wallet settings under "Network Management."



Recovering Access if You Forgot Your Password

Use your Secret Recovery Phrase. This is the only method to regain access to your SafePal wallet if the password is lost.


First, open your SafePal browser extension. On the login screen, select the option labeled "Import Wallet" or "Recover Wallet". You will be prompted to enter your 12 or 24-word mnemonic phrase.


Type your words in the exact order you saved them, using a single space between each word. Double-check for spelling errors, as even one mistake will cause the process to fail. After correctly entering the phrase, you can set a brand new password for the extension.


This new password only protects the wallet file on this specific browser and device. Your recovery phrase remains the master key controlling your cryptocurrency assets on the blockchain.


If you also misplaced your Secret Recovery Phrase, the wallet and funds cannot be retrieved. SafePal does not store your password or recovery phrase, ensuring only you have control.


Once you restore access, consider testing your new password, securely backing up your recovery phrase again if the original is lost, and ensuring no unauthorized software was the cause of the login issue.



What to Do if Your Recovery Phrase is Lost or Doesn't Work

First, stop and verify you are entering the phrase correctly. Check each word against the official BIP39 word list. A single typo or wrong word order will cause the recovery to fail. Ensure there are no extra spaces at the beginning or end of the phrase.


If the phrase still doesn't work, consider where you stored it. Did you write it on paper or save it digitally? Retrace your steps and check all possible locations–physical notebooks, password managers, or encrypted files on your devices. Sometimes a second look in the same place can reveal a missed note.


For a lost phrase with assets still in the wallet, you must act before your device fails. If the SafePal extension is still accessible and unlocked on your browser, immediately transfer all funds to a new, secure wallet you control. Create this new wallet first, ensuring you securely store its new recovery phrase offline.


Once your assets are safe, you can uninstall and reinstall the SafePal extension to set it up fresh with the new recovery phrase. This step is critical if you suspect your original phrase is compromised or permanently lost.


If your wallet is empty or you've secured the funds, a complete reset is the only path forward. Uninstall the SafePal extension. Clear your browser cache and data related to the extension. Then, reinstall it from the official Chrome Web Store and generate a brand new wallet. Your old wallet address and its associated lost phrase will no longer be usable.


Understand that without the correct 12 or 24-word phrase, no one can restore access to that specific wallet–not SafePal support, nor any other service. Any service claiming to recover lost phrases is a scam designed to steal your remaining assets.


To prevent this situation in the future, write your new recovery phrase on a durable material like steel, store multiple copies in separate secure locations, and never share it or store it digitally in plain text. Treat these words with the same security as the funds themselves.



FAQ:


I installed the Safepal extension, but it's asking for a "Wallet Connect" when I try to connect to a dApp. What is this and is it safe?

The "Wallet Connect" prompt is a standard security feature, not an error. It's a bridge that lets your wallet interact with decentralized applications (dApps) without giving them direct access to your private keys. When you see it, you are essentially approving a connection request from that specific website. Always verify the website URL is correct and legitimate before confirming. This method is safe as it only establishes a connection channel; you still must manually approve every transaction within your Safepal wallet itself.



My computer crashed during the setup. I have my seed phrase, but the extension is showing a new, empty wallet. How do I get my assets back?

Don't worry, your assets are stored on the blockchain, not in the extension. The empty wallet appears because the extension created a new, separate wallet after the crash. To recover your original wallet, you need to use your seed phrase. Within the extension interface, look for an option like "Import Wallet" or "Recover Wallet." Select it and carefully enter your 12 or 24-word mnemonic seed phrase in the exact order. This will restore access to your original wallet address and all your funds and transaction history.



What's the difference between the password in the Safepal extension and my seed phrase? I'm confused about what each one does.

These serve two completely different purposes. Your seed phrase (the 12 or 24 words) is the master key to your entire wallet and all funds across all blockchains. Anyone with this phrase can control your assets from any device. The password you set in the extension is a local lock for that specific browser installation. It only protects access to the extension on that computer. If you forget the password, you can uninstall and reinstall the extension, then recover the wallet with your seed phrase. The password cannot be used to recover funds; only the seed phrase can.



Can I use the same Safepal wallet on the browser extension and on the mobile app simultaneously?

Yes, you can. The wallet exists on the blockchain, and both the extension and mobile app are just different interfaces to access it. To do this, you don't create a new wallet on the mobile app. Instead, use the "Import Wallet" feature on your Safepal mobile app and enter the same seed phrase you used for the browser extension. This will give you synchronized access to the same wallet address and funds from both devices. Actions taken on one will be reflected when you check the other.



I'm setting up the extension for the first time. Should I choose "Create Wallet" or "Import Wallet"? I already have some crypto on an exchange.

Choose "Create Wallet." This will generate a brand new seed phrase and wallet address for you. After setup, you can send your crypto from the exchange to this new wallet address. Use "Import Wallet" only if you already have an existing non-custodial wallet (like from a hardware device or a previous software wallet) and you want to access it through this browser extension. Importing requires you to enter that existing wallet's seed phrase. Since your crypto is currently held by the exchange, you are starting fresh with a self-custody wallet.

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