Crypto Wallet Extensions Guide Safe Wallet Setup

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Заголовок: Safepal wallet extension setup guide and recovery help<br>Описание:<br><br>Safepal Wallet Extension Installation Steps and Seed Phrase Recovery Process<br><br>Install the Safepal Extension directly from the official Chrome Web Store or the official Safepal website to ensure you get the legitimate software. This step protects you from fraudulent copies designed to steal your recovery phrase. Once added to your browser, click the extension icon to launch the setup process.<br><br><br>You will choose between creating a new wallet or importing an existing one. For a new wallet, the extension will generate a unique, 12-word secret recovery phrase. Write these words down in the exact order on the provided offline backup card or another durable material. This phrase is your wallet; anyone with these words has complete control over your assets, so never store them digitally or share them.<br><br><br>After confirming your backup, you will set a secure transaction password. This password is distinct from your recovery phrase and is required to confirm every send operation from the extension, adding a critical layer of daily security. The wallet is now ready to connect to decentralized applications and manage your tokens.<br><br><br>If you need to recover your wallet on a new device, select "Import Wallet" in the extension. Carefully enter your 12-word recovery phrase. Double-check each word for spelling errors and the correct sequence, as a single mistake will prevent access. After successful entry, set a new transaction password to regain full control of your funds and transaction history.<br><br><br><br>Safepal Wallet Extension Setup Guide and Recovery Help<br><br>Download the Safepal Extension only from the official Chrome Web Store or the official Safepal website to avoid fraudulent copies. After adding it to your browser, click the extension icon to begin.<br><br><br>Choose "Create Wallet" for a new setup. You will see a 12-word mnemonic phrase. Write each word in its exact order on your physical Recovery Sheet. Never save this phrase digitally–no screenshots, emails, or cloud notes. Confirm the phrase by selecting the words when prompted. Finally, set a strong password specifically for your extension access.<br><br><br>For an existing wallet, select "Import Wallet." You can enter your 12 or 24-word recovery phrase directly or use a Safepal Hardware Wallet for a more secure connection. Typing the phrase manually is safer than pasting it to avoid clipboard malware.<br><br><br><br><br><br>Action Key Point Do Not <br><br><br><br><br>Creating a Wallet Store the phrase offline on paper. Share the phrase with anyone. <br><br><br>Importing a Wallet Enter words carefully, checking spelling. Use a phrase from an unknown source. <br><br><br>Setting a Password Use a unique, complex password. Reuse passwords from other sites. <br><br><br><br>If you lose access to your extension but have your recovery phrase, reinstall the extension and select "Import Wallet." Enter your phrase to restore all assets and transaction history. This works because your funds are on the blockchain, not inside the extension itself.<br><br><br>Losing your recovery phrase means losing access to your funds. Safepal cannot retrieve it for you. If you suspect your phrase is compromised, immediately move your assets to a new, securely created wallet. For hardware wallet users, your recovery phrase is solely for your Safepal S1 device, not the extension directly.<br><br><br>Use the built-in "DApp Browser" within the extension to interact with decentralized applications. Always verify website URLs and contract addresses. For complex recovery situations, consult the official Safepal Help Center articles, which provide step-by-step instructions for various scenarios.<br><br><br><br>Installing the Safepal Extension from the Official Store<br><br>Open your Chrome, Brave, or Edge browser and navigate directly to the Chrome Web Store. Using the store's search bar, type "Safepal Wallet".<br><br><br>Select the official extension, clearly identified by the developer name "Safepal". Avoid any listings that do not match this exact origin. Click the "Add to Chrome" button on the extension's store page.<br><br><br>A confirmation dialog will appear, detailing the data the extension can access. Review these permissions, then click "Add extension" to proceed with the installation. The process completes in a few seconds.<br><br><br>You will see the Safepal icon appear in your browser's toolbar. A new tab may open automatically, guiding you to create a new wallet or import an existing one. If it doesn't, simply click the new icon to begin.<br><br><br>Only install software from these verified sources. Official stores provide a basic layer of security against malicious copies designed to steal recovery phrases.<br><br><br><br>Connecting Your Hardware Wallet to the Extension<br><br>Ensure your SafePal Hardware Wallet is charged and powered on before you start. Open the Safepal browser extension - [https://extension-web.io/faq.php https://extension-web.io] - and log in using your software wallet password, not your hardware device PIN.<br><br><br>Click the 'Connect Hardware Wallet' button directly within the extension interface. Your browser will ask for permission to communicate with the SafePal device; you must select 'Allow' or 'Connect' in this pop-up window for the process to work.<br><br><br>On your SafePal hardware wallet screen, you will see a connection request. Carefully verify the request details match the extension, then physically press the 'Confirm' button on the device itself. This step ensures you are connecting to the genuine SafePal application.<br><br><br>Once connected, the extension interface will refresh. You can now see your hardware wallet's balance and addresses. All transactions you initiate through the extension must be reviewed and approved on your hardware wallet's physical screen.<br><br><br>For a stable connection, use the original USB cable provided with your SafePal hardware wallet. If the connection fails, try a different USB port on your computer, restart the extension, and ensure no other crypto wallet applications are running in the background.<br><br><br><br>Adding and Managing Different Cryptocurrency Networks<br><br>Open your SafePal extension and click the network selector at the top of the main interface. You'll see a default list like Ethereum and BNB Smart Chain. Select "Custom Networks" to begin adding a new blockchain.<br><br><br>You need specific network details to add a chain correctly. Gather this data from the project's official documentation: Network Name, RPC URL, Chain ID, Currency Symbol, and Block Explorer URL. Using incorrect RPC data can lead to failed transactions or loss of funds.<br><br><br>Enter each piece of information into the corresponding field. For the Fantom Opera network, for example, you might use Chain ID 250 and an RPC URL like "https://rpc.ftm.tools". Double-check the Block Explorer URL; you'll need it to review transaction history later.<br><br><br>Click "Save" to add the network. It will now appear in your dropdown list. You can switch between Ethereum, Polygon, Avalanche, and your custom networks with a single click to manage assets across multiple blockchains.<br><br><br>To edit or remove a network later, return to "Custom Networks." You'll find options to modify details or delete entries you no longer use. Keep your list organized by removing testnets or deprecated chains to avoid confusion.<br><br><br>Always ensure you have the native token for gas fees on any new network. You cannot send assets on the Aurora chain without some AURORA, just as you need ETH for Ethereum. Plan a small transfer to cover initial transaction costs.<br><br><br>If a custom network stops responding, your RPC endpoint might be overloaded. Update the RPC URL in the network's settings with a fresh one from the chain's provider list; this often resolves connection issues without affecting your wallet balance.<br><br><br><br>Recovering Your Wallet Using a Secret Recovery Phrase<br><br>Open the SafePal extension and click "I already have a wallet." Select "Software Wallet" and then choose "Import with Secret Recovery Phrase."<br><br><br>Carefully type your 12 or 24-word phrase into the field. You can paste it, but verify every word matches exactly. Pay close attention to:<br><br><br><br><br><br>Spacing: Use only single spaces between words.<br><br><br>Order: Words must be in the correct sequence.<br><br><br>Spelling: Double-check each word for typos.<br><br><br><br>After entering the phrase, set a strong new password for your extension access. This password encrypts the wallet data on this device.<br><br><br>You will then need to re-add your desired networks (like BNB Smart Chain or Ethereum). The extension typically shows a list; toggle on the ones you used previously. Your assets and transaction history will repopulate once the correct network is active.<br><br><br>If the process fails, retry these steps. Common issues include:<br><br><br><br><br><br>An incorrect word in the sequence.<br><br><br>Selecting the wrong phrase length (12 vs. 24 words).<br><br><br>Network not being re-enabled in the wallet.<br><br><br><br>Write your secret recovery phrase on paper and store it securely. Never save it in digital files, emails, or screenshots. This phrase is the only way to restore your funds if you lose device access.<br><br><br><br>Resolving Common Connection and Transaction Issues<br><br>Check your browser's extension list first to confirm the SafePal wallet icon is present and enabled. If it's missing, reinstall the extension directly from the official Chrome Web Store or SafePal website.<br><br><br>Refresh the webpage you're trying to connect to, then click the SafePal icon in your browser's toolbar to initiate a fresh connection request. Sometimes, a simple page reload clears temporary glitches.<br><br><br>Ensure the website you're using supports the SafePal wallet. Look for a "Connect Wallet" button; clicking it should display SafePal as an option. Not all decentralized applications work with every wallet.<br><br><br>For a stuck transaction, open the SafePal extension and navigate to the transaction history. Compare the transaction status and timestamp with the relevant block explorer like BscScan or Etherscan. The explorer provides the definitive network confirmation state.<br><br><br>If a transaction remains pending for hours, you may need to speed it up or cancel it. Within the extension, find the pending transaction; options to "Speed Up" or "Cancel" (by sending a zero-value transaction with a higher gas fee) should be available if the network supports it.<br><br><br>Adjust your gas fee settings before sending. During network congestion, manually set a higher gas (or priority) fee than the default suggestion. This helps miners process your transaction faster.<br><br><br>Verify you have enough of the native network token (like BNB for BSC or ETH for Ethereum) to cover the transaction fee. A failed transaction often occurs because the wallet balance cannot pay the required network gas cost.<br><br><br>Clear your browser cache and restart the browser. Corrupted cached data can interfere with how the extension communicates with websites and the blockchain.<br><br><br>Confirm the network selected inside your SafePal extension matches the network the website or dApp requires. Sending tokens on the wrong network can lead to permanent loss.<br><br><br>If problems continue, use the "Help & Support" section inside the SafePal extension to submit a report. Include details like the transaction hash, error message, and steps you took; this helps the support team provide specific guidance.<br><br><br><br>FAQ:<br><br><br>I installed the Safepal extension but it's asking for a "Wallet Connect" when I try to connect to a dApp. What is this and is it safe?<br><br>The "Wallet Connect" prompt is a standard security feature, not an error. It's a bridge that lets your Safepal wallet interact with decentralized applications (dApps) on your computer's browser without exposing your private keys. When you see it, you are generating a secure connection between the two. Always check the details on the connection request screen. Verify the website name and the permissions it's asking for. If you recognize the dApp and the request looks correct, approving it is safe. This method is widely used and is safer than alternatives because your keys never leave your wallet.<br><br><br><br>My computer crashed during the setup. I have my 12-word phrase, but the extension is showing a new, empty wallet. How do I get my funds back?<br><br>Don't worry, your assets are secure on the blockchain, not inside the app. The empty wallet is just a new, default interface. To restore your original wallet, click the profile icon in the top-right of the extension. Select "Import Wallet" and then "Mnemonic Phrase." Carefully enter your 12-word recovery phrase in the exact order, with single spaces between each word. After confirming, your wallet will synchronize with the blockchain and display your correct balance and transaction history. The phrase is the master key to your funds, so ensure you enter it correctly in a private setting.<br><br><br><br>What's the difference between the "Wallet Password" and the "Recovery Phrase"? I'm confused about what each one does.<br><br>These serve two completely different purposes. The Wallet Password is a local access code you create for the Safepal extension on your specific browser. It locks the extension interface, preventing others from using it on your computer. If you forget this, you can uninstall and reinstall the extension, then use your Recovery Phrase to regain access. The Recovery Phrase (12 or 24 words) is the absolute master key to your blockchain assets. Anyone with this phrase can control your funds from any device, anywhere. The password protects your browser; the phrase protects your cryptocurrency. Never store your recovery phrase digitally, and never share it.<br><br><br><br>Can I use the same Safepal extension wallet on two different browsers, like Chrome and Brave?<br><br>Yes, you can access the same wallet account from multiple browsers or devices. However, you do not simply "copy" the extension files. You must perform a fresh installation of the Safepal extension on the second browser. During setup, choose "Import Wallet" and enter your secret 12-word Recovery Phrase. This will create a new interface that points to the same blockchain address. Your assets, contacts, and custom tokens will appear after synchronization. Remember, each browser installation will have its own separate Wallet Password for local locking.<br><br><br><br>I entered my recovery phrase but the wallet shows a different address than I expected and zero balance. What went wrong?<br><br>This usually indicates one of two issues. First, and most common, is a typo in the recovery phrase. Even a single wrong letter or incorrect word order will generate a valid but completely different wallet address. Double-check each word against your backup. Second, if you created multiple wallets within your original Safepal, you might need to derive the correct address. After importing the phrase, the extension may show a default receiving address. Look for a button or dropdown that says "Derivation Path" or "Select Account." Try switching between the available paths (like BIP44, BIP49, BIP84). The correct one will populate the wallet with your expected address and balance.<br><br><br><br>I installed the Safepal extension but the "Create Wallet" button is grayed out. What am I doing wrong?<br><br>This usually happens because the extension's setup isn't complete. The Safepal extension requires a connection to the physical Safepal hardware wallet to activate fully for the first time. You cannot create a new software wallet directly from the extension alone. To proceed, ensure your Safepal S1 device is powered on and connected via USB or Bluetooth. Open the extension, and it should detect the hardware device, guiding you through the pairing process. Once paired, you can then use the extension to manage assets secured by your hardware wallet. If you don't have a hardware wallet and wanted a software-only option, you need to download and set up the Safepal mobile app first, then sync it with the extension using the "Connect Wallet" function.<br><br><br><br>I lost my phone with my Safepal app. My seed phrase is safe. How do I get my wallet back using the browser extension?<br><br>You can recover your wallet directly into the Safepal browser extension using your seed phrase. First, install the extension from the official Chrome Web Store. Open it and click "Connect Wallet." Instead of connecting a hardware device, look for and select the "Import Wallet" or "Recover Wallet" option. You will be prompted to enter your 12, 18, or 24-word mnemonic seed phrase. Type the words in the exact order, with a single space between each word. Double-check for spelling errors. After entering the phrase, you can set a new password for the extension's local security. This process will restore full access to your wallet and all your assets within the extension. Remember, the extension becomes a new access point, so keep your computer secure.
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Заголовок: Safepal wallet extension setup guide and recovery help<br>Описание:<br><br>Install and Configure Safepal Wallet Extension with Recovery Instructions<br><br>Install the Safepal Wallet extension directly from the official Chrome Web Store or the Safepal website. This step protects you from fraudulent copies designed to steal your recovery phrase. Once added to your browser, click the extension icon to launch the setup process.<br><br><br>You will choose between creating a new wallet or importing an existing one. For a new wallet, the extension generates your unique 12-word mnemonic seed phrase. Write each word in its exact order on the provided offline recovery sheet. Confirm this phrase by selecting the words in sequence; this verification ensures you have a perfect backup.<br><br><br>Store your handwritten recovery phrase in at least two separate physical locations, like a safe and a safety deposit box. Never save it digitally–no photos, cloud notes, or text files. This phrase is the master key to your assets; losing it means permanent loss, while exposing it guarantees theft.<br><br><br>If you need to restore access, open the extension and select "Import Wallet." Enter your 12 or 24-word phrase precisely, paying close attention to spelling and spacing. The wallet will then rebuild your portfolio by scanning blockchain data. This process can take a few moments, but your funds remain secure on the chain.<br><br><br>For enhanced security, immediately set up a strong password within the extension and enable hardware wallet support if you own a Safepal S1 device. This combination creates a multi-layered defense, isolating your private keys from online exposure while keeping daily transactions convenient.<br><br><br><br>Downloading and Installing the Official Safepal Extension<br><br>Get the extension only from the official Chrome Web Store or Microsoft Edge Add-ons store. Avoid third-party websites to eliminate the risk of fraudulent software.<br><br><br>Open your browser and search for "Safepal Wallet Extension". The official developer is listed as "Safepal Technology Pte. Ltd." Confirm this before clicking the Add to Chrome button. The browser will ask for permission to add the extension; select Add extension to proceed.<br><br><br>Once installed, the Safepal icon will appear in your browser's toolbar. Click this icon to launch the setup. You will see two clear options: Create Wallet or Import Wallet. For a new wallet, choose "Create."<br><br><br>The extension will then generate your unique 12-word Secret Recovery Phrase. Write down each word in the exact order on the provided offline recovery card. Never store this phrase digitally–no screenshots, emails, or cloud notes. Confirm the phrase by selecting the words in sequence when prompted.<br><br><br>After verifying the phrase, set a strong password. This password encrypts your extension's local data and is required for transactions. Complete the process, and your wallet will be ready. Pin the Safepal extension to your toolbar for quick, secure access to your assets.<br><br><br><br>Creating a New Wallet and Securing Your Seed Phrase<br><br>Select "Create New Wallet" within the SafePal extension. The software will generate a unique 12-word mnemonic phrase for you.<br><br><br>Write each word in its exact order on the official SafePal Backup Card or a durable material like stainless steel. Follow these rules for writing:<br><br><br><br><br><br>Use the words exactly as they appear, with correct spelling.<br><br><br>Record the words in the numbered sequence (1 through 12).<br><br><br>Never store this phrase digitally–avoid photos, cloud files, or text messages.<br><br><br><br>Next, you'll verify the phrase. The extension will ask you to click on words in a specific order. This step confirms you have a correct, readable backup.<br><br><br>Treat your written seed phrase like physical cash. Store it in a secure, private location such as a fireproof safe or a locked drawer. Since anyone with these words can control your funds, keep it hidden from roommates, family, and visitors.<br><br><br>For increased security, consider splitting the phrase. You could store words 1-6 in one secure location and words 7-12 in another. Avoid using obvious patterns or keeping fragments in the same place.<br><br><br>Your seed phrase is the only way to restore your wallet if your computer fails or the extension is uninstalled. Private keys and passwords cannot replace it. Losing this phrase means permanently losing access to your cryptocurrency.<br><br><br><br>Connecting the Extension to Your Safepal Hardware Device<br><br>Plug your Safepal hardware wallet directly into your computer using the USB cable. Open the Safepal Extension in your browser and click the 'Connect Hardware Wallet' button.<br><br><br>Your device screen will wake up. Carefully compare the connection code shown on your hardware wallet's display with the code displayed in the browser extension. If they match exactly, press the confirm button on your physical device. This step prevents man-in-the-middle attacks.<br><br><br>Choose the wallet accounts you want to manage through the extension interface. You can select multiple accounts for different cryptocurrencies. The extension will then synchronize the public addresses from your device, allowing you to view balances and prepare transactions.<br><br><br>For signing, the extension will send transaction details to the hardware device. You must physically verify every transaction's details–amount, recipient address, and network fee–on your Safepal's screen. Confirm or reject the transaction using the buttons on the hardware wallet itself; the extension cannot complete this action.<br><br><br>Keep your device firmware updated through the official Safepal App. A firmware mismatch between the device and the extension can sometimes cause connection issues. If a connection fails, try a different USB port, restart the extension, and ensure no other wallet software is running.<br><br><br><br>Adding Custom Token Networks to Your Portfolio<br><br>Open your SafePal extension and click the 'Assets' tab. Scroll to the bottom of your token list and locate the 'Add Custom Token' button.<br><br><br>You will need three precise pieces of information: the contract address, the token symbol, and the decimal precision. Always obtain this data from a reliable block explorer like BscScan or Etherscan, never from unofficial social media posts.<br><br><br>Switch your wallet's network to the one matching your token. For a BEP-20 token, select Binance Smart Chain. For an ERC-20 token, ensure you are on the Ethereum network. The extension must be on the correct blockchain before adding.<br><br><br>Paste the official contract address into the first field. If the token is legitimate, the symbol and decimals fields should auto-populate. Verify these details against the block explorer data manually.<br><br><br>Click 'Confirm' to add the token. It will now appear in your main asset list under the corresponding network. You can view your balance and initiate transactions immediately.<br><br><br>If a custom token does not show a balance, double-check the network setting. Also, confirm you added the token using the correct contract address for that specific network, as many projects have similar addresses on different chains.<br><br><br>To remove a custom token later, find it in your asset list. Click the three dots next to its balance and select 'Hide'. This action only removes it from your view; your funds remain secure on the blockchain.<br><br><br><br>Recovering a Wallet Using Your 12-Word Backup Phrase<br><br>Install the SafePal extension and open it, then select the "Import Wallet" option on the initial screen.<br><br><br>Choose "Mnemonic Phrase" as your recovery method. You will see a text field for entering your 12 words.<br><br><br>Type your phrase exactly, with one space between each word. Double-check the spelling and order; this step is critical. The system is not case-sensitive.<br><br><br>Create a new, strong password for your wallet extension. This password protects access to the extension on this specific browser and device.<br><br><br>Select the blockchain networks you want to interact with, such as BNB Chain or Ethereum. You can enable more networks later from the wallet settings.<br><br><br>After confirming, your wallet will rebuild. All your assets and transaction history linked to that phrase will appear. The process does not move funds; it restores access to them on the blockchain.<br><br><br>Test the recovery by sending a small transaction. This confirms you have full control and verifies the backup was recorded correctly.<br><br><br>Once access is confirmed, store your 12-word phrase offline again. Never store it in a file on your computer or in an email.<br><br><br><br>Resolving Common Connection and Sync Issues<br><br>Check your browser for updates and restart it. An outdated browser often causes connection failures with the Safepal dApp ([https://extension-web.io/contacts.php extension-web.io]) extension.<br><br><br>If the wallet won't sync, refresh the extension page. Click the circular arrow icon in the top-right corner of the extension window. This forces a manual sync with the blockchain.<br><br><br>Verify your internet connection stability. Try switching from Wi-Fi to a wired connection or use mobile data as a temporary test. Some public networks block the ports needed for crypto wallets.<br><br><br>Examine your browser's permission settings. Ensure the SafePal extension has permission to run in incognito mode if you use it, and disable conflicting extensions like ad-blockers or privacy tools for the SafePal site.<br><br><br>Clear your browser's cached data. Go to your browser settings, find Clear browsing data, and select Cached images and files. After clearing, restart the browser and try again.<br><br><br>For persistent balance errors, manually add the token contract address. Click Add Token in your asset list and paste the correct contract address from a reliable source like the project's official site.<br><br><br>If transactions stall, check the relevant blockchain explorer for network congestion. You may need to wait or adjust the gas fee when the network is busy.<br><br><br>Reconnect your SafePal hardware wallet if paired. Unpair it in the extension settings, then reconnect and re-authorize the device to establish a fresh link.<br><br><br>When all else fails, reinstall the extension. First, export your private key or seed phrase (if using the software wallet only). Then remove the extension from your browser, restart, and install it fresh from the official Chrome Web Store.<br><br><br><br>FAQ:<br><br><br>I installed the Safepal extension, but it's asking for a "Wallet Connect" when I try to connect to a dApp. What is this and is it safe?<br><br>Wallet Connect is a separate, open-source protocol that allows your wallet to interact securely with decentralized applications (dApps) without compromising your private keys. When the Safepal extension prompts for it, you are generating a secure bridge between the two. It is safe to use. You will typically see a QR code or a connection request pop-up. Always verify the dApp's URL in your browser before approving the connection. This step ensures you are connecting to the legitimate site and not a phishing page.<br><br><br><br>Can I use the same recovery phrase for my Safepal hardware wallet on the browser extension?<br><br>Yes, you can. The recovery phrase (seed phrase) is universal. Importing the same 12 or 24-word phrase into the Safepal browser extension will give you access to the same wallet addresses and funds as on your hardware device. A key point: doing this converts that wallet into a "software wallet" within the extension. Its security then depends on your computer's safety. The hardware wallet's main benefit—keeping keys offline—is removed for those imported addresses. A common strategy is to use the hardware wallet for large holdings and a separate extension wallet for smaller, frequent transactions.<br><br><br><br>My computer crashed during the Safepal extension setup. Now it's not working. Do I need to start over?<br><br>Probably not, but you need to be careful. If you had already written down your new wallet's recovery phrase, you can simply uninstall the extension, reinstall it, and choose "Import Wallet" to enter your phrase. If you had not yet saved the phrase, the wallet is likely lost because the private key was not backed up. Do not continue trying to access a partially created wallet. Reinstall the extension and begin the setup again. This time, write down the recovery phrase on paper immediately when it is shown, before proceeding to the next step. Complete the phrase verification to confirm your backup is correct.<br><br><br><br>What's the difference between the "Keystore File" and the "Recovery Phrase" for backup?<br><br>The recovery phrase (12 or 24 words) is the master key. It generates all your wallet's addresses and private keys. Anyone with this phrase has full control. The Keystore File (often a .json file) is an encrypted version of your private key, locked with a password you create during its export. You need both the file and that specific password to restore access. The phrase is more universal and can be used in other wallet software. The Keystore File is only useful within compatible wallets (like Safepal) and adds a second layer—but it's useless without its password, and compromised if your computer is infected with malware that can steal files.<br><br><br><br>I forgot the password for my Safepal extension wallet. Can I reset it using my recovery phrase?<br><br>Yes. The password you set for the browser extension is only a local access lock for that specific device. It is not stored on any server and is not part of your blockchain recovery. Close the extension. Open it again and click "Import Wallet." Select "Mnemonic Phrase" and enter your 12 or 24-word recovery phrase. You will be asked to set a new local password for daily access. This process recovers your wallet and its funds because the blockchain only recognizes the keys derived from your recovery phrase. Your old, forgotten password is no longer used.

Aktuelle Version vom 14. Februar 2026, 09:24 Uhr

Заголовок: Safepal wallet extension setup guide and recovery help
Описание:

Install and Configure Safepal Wallet Extension with Recovery Instructions

Install the Safepal Wallet extension directly from the official Chrome Web Store or the Safepal website. This step protects you from fraudulent copies designed to steal your recovery phrase. Once added to your browser, click the extension icon to launch the setup process.


You will choose between creating a new wallet or importing an existing one. For a new wallet, the extension generates your unique 12-word mnemonic seed phrase. Write each word in its exact order on the provided offline recovery sheet. Confirm this phrase by selecting the words in sequence; this verification ensures you have a perfect backup.


Store your handwritten recovery phrase in at least two separate physical locations, like a safe and a safety deposit box. Never save it digitally–no photos, cloud notes, or text files. This phrase is the master key to your assets; losing it means permanent loss, while exposing it guarantees theft.


If you need to restore access, open the extension and select "Import Wallet." Enter your 12 or 24-word phrase precisely, paying close attention to spelling and spacing. The wallet will then rebuild your portfolio by scanning blockchain data. This process can take a few moments, but your funds remain secure on the chain.


For enhanced security, immediately set up a strong password within the extension and enable hardware wallet support if you own a Safepal S1 device. This combination creates a multi-layered defense, isolating your private keys from online exposure while keeping daily transactions convenient.



Downloading and Installing the Official Safepal Extension

Get the extension only from the official Chrome Web Store or Microsoft Edge Add-ons store. Avoid third-party websites to eliminate the risk of fraudulent software.


Open your browser and search for "Safepal Wallet Extension". The official developer is listed as "Safepal Technology Pte. Ltd." Confirm this before clicking the Add to Chrome button. The browser will ask for permission to add the extension; select Add extension to proceed.


Once installed, the Safepal icon will appear in your browser's toolbar. Click this icon to launch the setup. You will see two clear options: Create Wallet or Import Wallet. For a new wallet, choose "Create."


The extension will then generate your unique 12-word Secret Recovery Phrase. Write down each word in the exact order on the provided offline recovery card. Never store this phrase digitally–no screenshots, emails, or cloud notes. Confirm the phrase by selecting the words in sequence when prompted.


After verifying the phrase, set a strong password. This password encrypts your extension's local data and is required for transactions. Complete the process, and your wallet will be ready. Pin the Safepal extension to your toolbar for quick, secure access to your assets.



Creating a New Wallet and Securing Your Seed Phrase

Select "Create New Wallet" within the SafePal extension. The software will generate a unique 12-word mnemonic phrase for you.


Write each word in its exact order on the official SafePal Backup Card or a durable material like stainless steel. Follow these rules for writing:





Use the words exactly as they appear, with correct spelling.


Record the words in the numbered sequence (1 through 12).


Never store this phrase digitally–avoid photos, cloud files, or text messages.



Next, you'll verify the phrase. The extension will ask you to click on words in a specific order. This step confirms you have a correct, readable backup.


Treat your written seed phrase like physical cash. Store it in a secure, private location such as a fireproof safe or a locked drawer. Since anyone with these words can control your funds, keep it hidden from roommates, family, and visitors.


For increased security, consider splitting the phrase. You could store words 1-6 in one secure location and words 7-12 in another. Avoid using obvious patterns or keeping fragments in the same place.


Your seed phrase is the only way to restore your wallet if your computer fails or the extension is uninstalled. Private keys and passwords cannot replace it. Losing this phrase means permanently losing access to your cryptocurrency.



Connecting the Extension to Your Safepal Hardware Device

Plug your Safepal hardware wallet directly into your computer using the USB cable. Open the Safepal Extension in your browser and click the 'Connect Hardware Wallet' button.


Your device screen will wake up. Carefully compare the connection code shown on your hardware wallet's display with the code displayed in the browser extension. If they match exactly, press the confirm button on your physical device. This step prevents man-in-the-middle attacks.


Choose the wallet accounts you want to manage through the extension interface. You can select multiple accounts for different cryptocurrencies. The extension will then synchronize the public addresses from your device, allowing you to view balances and prepare transactions.


For signing, the extension will send transaction details to the hardware device. You must physically verify every transaction's details–amount, recipient address, and network fee–on your Safepal's screen. Confirm or reject the transaction using the buttons on the hardware wallet itself; the extension cannot complete this action.


Keep your device firmware updated through the official Safepal App. A firmware mismatch between the device and the extension can sometimes cause connection issues. If a connection fails, try a different USB port, restart the extension, and ensure no other wallet software is running.



Adding Custom Token Networks to Your Portfolio

Open your SafePal extension and click the 'Assets' tab. Scroll to the bottom of your token list and locate the 'Add Custom Token' button.


You will need three precise pieces of information: the contract address, the token symbol, and the decimal precision. Always obtain this data from a reliable block explorer like BscScan or Etherscan, never from unofficial social media posts.


Switch your wallet's network to the one matching your token. For a BEP-20 token, select Binance Smart Chain. For an ERC-20 token, ensure you are on the Ethereum network. The extension must be on the correct blockchain before adding.


Paste the official contract address into the first field. If the token is legitimate, the symbol and decimals fields should auto-populate. Verify these details against the block explorer data manually.


Click 'Confirm' to add the token. It will now appear in your main asset list under the corresponding network. You can view your balance and initiate transactions immediately.


If a custom token does not show a balance, double-check the network setting. Also, confirm you added the token using the correct contract address for that specific network, as many projects have similar addresses on different chains.


To remove a custom token later, find it in your asset list. Click the three dots next to its balance and select 'Hide'. This action only removes it from your view; your funds remain secure on the blockchain.



Recovering a Wallet Using Your 12-Word Backup Phrase

Install the SafePal extension and open it, then select the "Import Wallet" option on the initial screen.


Choose "Mnemonic Phrase" as your recovery method. You will see a text field for entering your 12 words.


Type your phrase exactly, with one space between each word. Double-check the spelling and order; this step is critical. The system is not case-sensitive.


Create a new, strong password for your wallet extension. This password protects access to the extension on this specific browser and device.


Select the blockchain networks you want to interact with, such as BNB Chain or Ethereum. You can enable more networks later from the wallet settings.


After confirming, your wallet will rebuild. All your assets and transaction history linked to that phrase will appear. The process does not move funds; it restores access to them on the blockchain.


Test the recovery by sending a small transaction. This confirms you have full control and verifies the backup was recorded correctly.


Once access is confirmed, store your 12-word phrase offline again. Never store it in a file on your computer or in an email.



Resolving Common Connection and Sync Issues

Check your browser for updates and restart it. An outdated browser often causes connection failures with the Safepal dApp (extension-web.io) extension.


If the wallet won't sync, refresh the extension page. Click the circular arrow icon in the top-right corner of the extension window. This forces a manual sync with the blockchain.


Verify your internet connection stability. Try switching from Wi-Fi to a wired connection or use mobile data as a temporary test. Some public networks block the ports needed for crypto wallets.


Examine your browser's permission settings. Ensure the SafePal extension has permission to run in incognito mode if you use it, and disable conflicting extensions like ad-blockers or privacy tools for the SafePal site.


Clear your browser's cached data. Go to your browser settings, find Clear browsing data, and select Cached images and files. After clearing, restart the browser and try again.


For persistent balance errors, manually add the token contract address. Click Add Token in your asset list and paste the correct contract address from a reliable source like the project's official site.


If transactions stall, check the relevant blockchain explorer for network congestion. You may need to wait or adjust the gas fee when the network is busy.


Reconnect your SafePal hardware wallet if paired. Unpair it in the extension settings, then reconnect and re-authorize the device to establish a fresh link.


When all else fails, reinstall the extension. First, export your private key or seed phrase (if using the software wallet only). Then remove the extension from your browser, restart, and install it fresh from the official Chrome Web Store.



FAQ:


I installed the Safepal extension, but it's asking for a "Wallet Connect" when I try to connect to a dApp. What is this and is it safe?

Wallet Connect is a separate, open-source protocol that allows your wallet to interact securely with decentralized applications (dApps) without compromising your private keys. When the Safepal extension prompts for it, you are generating a secure bridge between the two. It is safe to use. You will typically see a QR code or a connection request pop-up. Always verify the dApp's URL in your browser before approving the connection. This step ensures you are connecting to the legitimate site and not a phishing page.



Can I use the same recovery phrase for my Safepal hardware wallet on the browser extension?

Yes, you can. The recovery phrase (seed phrase) is universal. Importing the same 12 or 24-word phrase into the Safepal browser extension will give you access to the same wallet addresses and funds as on your hardware device. A key point: doing this converts that wallet into a "software wallet" within the extension. Its security then depends on your computer's safety. The hardware wallet's main benefit—keeping keys offline—is removed for those imported addresses. A common strategy is to use the hardware wallet for large holdings and a separate extension wallet for smaller, frequent transactions.



My computer crashed during the Safepal extension setup. Now it's not working. Do I need to start over?

Probably not, but you need to be careful. If you had already written down your new wallet's recovery phrase, you can simply uninstall the extension, reinstall it, and choose "Import Wallet" to enter your phrase. If you had not yet saved the phrase, the wallet is likely lost because the private key was not backed up. Do not continue trying to access a partially created wallet. Reinstall the extension and begin the setup again. This time, write down the recovery phrase on paper immediately when it is shown, before proceeding to the next step. Complete the phrase verification to confirm your backup is correct.



What's the difference between the "Keystore File" and the "Recovery Phrase" for backup?

The recovery phrase (12 or 24 words) is the master key. It generates all your wallet's addresses and private keys. Anyone with this phrase has full control. The Keystore File (often a .json file) is an encrypted version of your private key, locked with a password you create during its export. You need both the file and that specific password to restore access. The phrase is more universal and can be used in other wallet software. The Keystore File is only useful within compatible wallets (like Safepal) and adds a second layer—but it's useless without its password, and compromised if your computer is infected with malware that can steal files.



I forgot the password for my Safepal extension wallet. Can I reset it using my recovery phrase?

Yes. The password you set for the browser extension is only a local access lock for that specific device. It is not stored on any server and is not part of your blockchain recovery. Close the extension. Open it again and click "Import Wallet." Select "Mnemonic Phrase" and enter your 12 or 24-word recovery phrase. You will be asked to set a new local password for daily access. This process recovers your wallet and its funds because the blockchain only recognizes the keys derived from your recovery phrase. Your old, forgotten password is no longer used.

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