SafePal Extension - Wallet Recovery Guide

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Safepal wallet setup recovery and security steps<br><br><br><br><br>Your Complete Safepal Wallet Setup Recovery and Security Walkthrough<br><br>Begin your setup by downloading the Safepal app exclusively from the official website or your device's verified app store. This single action prevents most counterfeit software risks. Once installed, choose to create a new wallet. The app will then generate your unique 12-word recovery phrase, which is the absolute core of your asset security.<br><br><br>Write each word of the recovery phrase in its exact order on the provided physical backup card. Use a pen with durable ink and store this card where fire and water cannot damage it. Never save these words digitally–no screenshots, cloud notes, or text files. This phrase is the master key to restore your wallet on any device, making its physical security your personal responsibility.<br><br><br>After securing the phrase, you will confirm it within the app and establish a robust 6-digit PIN. This PIN protects access on your current device. For enhanced safety, activate the transaction signing feature in the app's settings, which requires manual approval for every outgoing transfer, blocking unauthorized attempts.<br><br><br>Consider pairing your software wallet with a Safepal hardware device for an added layer. This combination keeps your private keys completely offline during transactions. Regularly use the built-in token approval checker to review and revoke unnecessary smart contract permissions, minimizing exposure to potential exploits. Your proactive habits are the strongest component of your wallet's defense.<br><br><br><br>Safepal Wallet Setup, Recovery, and Security Steps<br><br>Download the Safepal App only from the official Safepal website or your device's verified app store to avoid fake software.<br><br><br>Choose Create Wallet and write down the 12-word recovery phrase shown on your screen. Use the provided pen and paper, not a digital screenshot. Confirm the phrase by selecting the words in the correct order to activate your wallet.<br><br><br>Transfer a small amount of cryptocurrency to your new wallet address to verify everything works. Once confirmed, you can begin using your wallet for transactions.<br><br><br>If you need to restore access, select Import Wallet from the app's start screen. Carefully type your 12-word phrase in the exact order, with a single space between each word. The app will rebuild your wallet and show your balances.<br><br><br>For strong security, immediately enable the App Lock feature with a strong PIN or biometrics. Then, go to settings and pair your app with a Safepal Hardware Wallet for an extra layer of protection; this keeps your private keys completely offline.<br><br><br>Treat your recovery phrase like the key to a vault. Store the paper copy in a secure, private location like a fireproof safe. Consider splitting it and storing parts in different secure places. Never share these words with anyone, as they grant full control over your assets.<br><br><br>Regularly check for and install app updates from official sources. These often include critical security improvements. For large holdings, keep the majority in a wallet secured by your hardware device, using the app only for smaller, daily transactions.<br><br><br><br>Creating Your Wallet and Writing Down the Recovery Phrase<br><br>Download the SafePal app exclusively from the official website or your device's verified app store to avoid counterfeit software.<br><br><br>Open the app and select "Create Wallet." The system will generate a unique 12-word recovery phrase for you; this phrase is the master key to your funds and identity on the blockchain.<br><br><br>Write each word clearly on the official SafePal Recovery Sheet using a permanent ink pen. Double-check the sequence and spelling against the screen, letter by letter.<br><br><br>Complete the verification step by accurately selecting the words in the correct order when prompted by the app. This confirms you have recorded the phrase properly.<br><br><br>Store your completed recovery sheet in a secure physical location, like a fireproof safe or a safety deposit box. Never store a digital copy, such as a screenshot, photo, or cloud note, as these are vulnerable to remote theft.<br><br><br>Set a strong, unique app password and enable biometric locks like fingerprint or face ID for daily access. Your recovery phrase is for wallet restoration only, while this password protects the app on your specific device.<br><br><br><br>Restoring Access to Your Wallet Using the 12 or 24 Words<br><br>Open your SafePal app and select "I have a wallet." Choose "Recover with Seed Phrase" to begin the process.<br><br><br>Enter your words in the exact order you wrote them down. The app will show you numbered boxes. Follow these steps for accuracy:<br><br><br><br><br><br>Type each word carefully; the system suggests matches as you type.<br><br><br>Double-check every word for spelling errors. A single mistake will prevent access.<br><br><br>Verify the sequence. Word #7 must be entered in box #7.<br><br><br><br>After entering all words, you will be prompted to set a new wallet password. This password encrypts the wallet on your current device and is different from your seed phrase. Create a strong, unique password you haven't used elsewhere.<br><br><br>The app then rebuilds your wallet. This includes all derived addresses and supported blockchains. Wait for the process to complete; it may take a moment.<br><br><br>Once restored, immediately verify your asset balances and transaction history. Check a few different cryptocurrency addresses within your wallet to confirm everything is correct. If any balances seem missing, ensure you selected the correct derivation path during recovery–SafePal typically handles this automatically.<br><br><br>Treat this restored wallet with the same security level as the original. Your seed phrase remains your master key. Store it securely offline and never share it.<br><br><br><br>Configuring the PIN, Transaction Signing, and Anti-Phishing Features<br><br>Set your device PIN immediately after initializing your SafePal wallet. Choose a 6-digit code you haven't used elsewhere; avoid simple sequences like 123456 or your birth date. This PIN is required every time you wake the device, acting as the first barrier against physical access.<br><br><br>For transaction signing, always verify every detail on your hardware screen before confirming. The display shows the recipient address, amount, and network fee. Match the address character-by-character with the one on your phone app, as malware can alter data on your phone's screen. Confirm the transaction only after this manual check.<br><br><br>Enable the Anti-Phishing Code in the SafePal App settings under 'Security'. This feature assigns you a unique phrase that will appear on your hardware screen during every connection to the app. If you don't see your exact code, the interface you're connected to is fraudulent. This simple visual check prevents fake websites from stealing your login credentials.<br><br><br>Treat these three features–PIN, on-device verification, and your secret phrase–as interconnected layers. Your PIN protects the device, transaction signing validates operations, and the anti-phishing code authenticates the software connection. Regularly update the app and firmware to ensure these security measures benefit from the latest improvements.<br><br><br><br>FAQ:<br><br><br>I just bought a [https://safepal-extension.cc/blog/safepal-app-features.php safepal extension] S1 hardware wallet. What's the very first thing I should do to set it up?<br><br>Open the package and carefully inspect the physical device and the sealed card containing your backup phrase. The first and most critical step is to initialize the device yourself. Never use a wallet that comes with a pre-written recovery phrase. Turn on the Safepal S1 and follow the on-screen instructions on the device to generate a brand new, random 12-word recovery phrase. Write this phrase down exactly as shown, in the correct order, on the provided backup card. This phrase is the master key to all your funds.<br><br><br><br>My phone was damaged and I need to recover my wallet on a new phone. How do I do this safely?<br><br>Install the Safepal App on your new phone. Open it and select "Import Wallet." You will have two options: using your hardware wallet device or using your recovery phrase. The safest method is to connect your Safepal S1 hardware wallet if you have it. If you don't have the hardware device, you must use the 12-word recovery phrase you wrote down during setup. Type the words in the exact order, without any spelling errors, into the app. This process will restore full access to your wallet and funds on the new phone. Always perform this in a private space to prevent anyone from seeing your phrase.<br><br><br><br>What are the main security risks with a Safepal wallet and how do I avoid them?<br><br>The primary risks involve the exposure of your 12-word recovery phrase and unauthorized physical access to your hardware wallet. To avoid this: 1) Never digitize your recovery phrase. Do not store it on a computer, phone, cloud service, or email. The only safe record is the physical card stored in a secure place like a safe. 2) Never share your phrase with anyone. Safepal support will never ask for it. 3) Always verify transaction details on the screen of your Safepal S1 hardware wallet before confirming. This protects you even if your phone is compromised. 4) Set a strong, unique PIN code on both the hardware wallet and the mobile app.<br><br><br><br>Can someone steal my crypto if they only have my Safepal app password, but not my hardware wallet or recovery phrase?<br><br>No. If you are using the Safepal S1 hardware wallet, your private keys never leave the device. The app password only provides access to the app's interface on your phone. Without physically confirming the transaction on the hardware wallet itself, no funds can be sent. A thief with only your app password could see your balances but could not move any assets. This separation is the core security benefit of a hardware wallet. However, you should still protect your app password to maintain privacy.<br><br><br><br>I lost the card with my recovery phrase, but I still have my Safepal S1 and know the PIN. What should I do?<br><br>You should immediately create a new wallet with a new recovery phrase. Since you still have access to your funds via the hardware device, transfer all your assets to this new, secure wallet. Here are the steps: 1) On your Safepal S1, go to settings and initialize the device again (this will generate a new phrase). 2) Write down the new 12-word phrase securely. 3) Send all cryptocurrencies from your old wallet (accessible with your PIN) to the new wallet addresses. Once the transfer is complete, your funds are secured by the new recovery phrase. Never continue using a wallet whose backup phrase is lost.<br><br><br><br>I just bought a Safepal S1 hardware wallet. What is the very first thing I should do to set it up correctly?<br><br>The first and most critical step is to initialize your device yourself. When you power on the Safepal S1, it will guide you through creating a new wallet. The device will generate a unique 12-word recovery phrase (also called a seed phrase). Write down each word in the exact order on the provided backup card. This phrase is the master key to your cryptocurrency. Never share these words with anyone, and never type them into a phone or computer. Only enter them directly on the Safepal S1 device itself if you need to recover your wallet. Verify the phrase by confirming it on the device screen after writing it down. Only after this process is complete should you connect the wallet to the Safepal app on your phone.<br><br><br><br>I lost my phone with the Safepal app installed. My hardware wallet is safe at home. How do I get my assets back?<br><br>Your assets remain secure because they are stored on the blockchain, accessed by your hardware wallet. To regain access, take these steps. First, get a new smartphone. Download the official Safepal app from the official website or a trusted app store. Open the app and select "Connect Hardware Wallet." Use the original USB cable to link your Safepal S1 device to the phone. The app will detect it. Since your wallet is already set up, choose the "Import" or "Recover" option on the app. You will then be prompted to enter your 12-word recovery phrase. Crucially, you must input these words using only the buttons and screen on the Safepal S1 hardware device itself—do not type the words into the phone's keyboard. After correct entry, your complete wallet with all its accounts and transaction history will be restored in the new app. This event shows why physically safeguarding your recovery phrase is as important as protecting the hardware wallet.<br><br><br><br>Reviews<br><br>Hannah<br>Oh my gosh, this totally took me back! I remember setting mine up on my kitchen table, coffee gone cold. Writing those words on the little card they gave... it felt so serious, like a secret spell. I put that card in my favorite book, the one with the pressed flower. My hands were actually shaking a bit, haha! Now, every time I open my wallet, I just feel so... safe. It’s mine, you know? No one can help me if I lose my spell book. That’s both scary and cool. Makes me feel smart, like I’ve got a superpower.<br><br><br>**Female Names :**<br>Just set up my Safepal and wow, it felt a bit scary! Putting those 12 words on paper made me so nervous. What if I lose that paper? My husband said to never, ever take a photo of them, so I didn't. I keep mine in my recipe box, shhh! The part about the "fake wallet" test really opened my eyes. I would have totally pressed that button to confirm my phrase! Now I know to always check the address on the device itself. It's a little thing, but it makes me feel safer. Honestly, reading this made me double-check where I hid my seed phrase. It’s so easy to think "I’ll remember" but we forget! My sister lost access to her crypto last year and it was a total nightmare. Taking these few extra minutes for setup is nothing compared to that heartache. Feeling much more secure now.<br><br><br>**Female Nicknames :**<br>A paper backup is your only real safety net. Test it before funding. Assume any digital copy will be compromised. The rest is just convenient fiction.<br><br><br>NovaSpectre<br>Oh, setting up a new wallet. How fun. Another twelve-word sentence I must guard with my life, more precious than my grandmother's secret pie recipe. Write it down, they say. But not digitally! So I’m sketching weird doodles in my notebook that look like a spy’s grocery list. And that "test" where I have to put the words back in order? Pure panic. Miss one step and my crypto is just… gone. Poof! It feels less like security and more like a high-stakes puzzle designed to give me trust issues. But hey, at least it’s mine. I guess.<br><br><br>LunaCipher<br>Who reads this junk? A monkey could tap through a stupid app. You think your 12 fancy words make you safe? I did it in five minutes. My seed phrase is on my fridge, so what? Hackers want big bags, not my coffee money. Your "steps" are just buttons to click. Boring. Feels like you’re trying to sound smart for a job that doesn’t exist. Go bother someone who cares. My wallet works. Your text is useless.<br><br><br>Sebastian<br>Oh good, another thing I get to set up. My husband just forwarded this, so I guess my afternoon of actually sitting down is canceled. Twelve-word phrases written on paper? Brilliant. I already have a grocery list on the fridge, so I’ll just add the secret money words right under "milk." The part about checking the official app links ten times did make me laugh. I do that with coupons, so sure, I’ll triple-check a website before I lose the grocery money for real. The warning about typing the phrase on a computer was clear enough even for me. My laptop still has seven browser toolbars from clicking "yes" on things, so maybe paper isn’t so dumb after all. Let me just put this "recovery sheet" somewhere safe. Between the toddler’s crayon drawings and the takeout menus should be perfect. What’s the worst that could happen?
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Заголовок: Safepal wallet extension setup guide and recovery steps<br>Описание: Step-by-step guide to install the Safepal Wallet browser extension and recover your existing wallet. Learn how to set up the plugin, secure your assets, and access your funds using a recovery phrase.<br><br>Your Complete safepal wallet extension ([https://safepal-wallet-app.cc/blog/protecting-your-crypto.php safepal-wallet-app.cc]) Setup and Recovery Guide<br><br>Install the Safepal Wallet extension directly from the official Chrome Web Store or the Safepal website. This step protects you from counterfeit software designed to steal your recovery phrase. After adding the extension to your browser, click its icon and select "Create Wallet" to begin.<br><br><br>Your screen will display a unique 12-word mnemonic phrase. Write these words down in the exact order presented on a physical piece of paper. Treat this paper with the same caution you would a physical bank vault key; never store this phrase digitally or share it with anyone. The extension will ask you to confirm the phrase by selecting the words in sequence, verifying your backup is correct.<br><br><br>Once verified, establish a strong password specifically for the extension's local access. While this password protects the extension on your device, your 12-word phrase remains the only key to fully restore your assets on any compatible wallet. Consider enabling two-factor authentication within your Safepal account settings for an additional security layer.<br><br><br>If you need to recover your wallet on a new device, the process relies entirely on your handwritten phrase. Open the extension, choose "Import Wallet," and carefully type your 12 words. A single typo can lock you out, so double-check each entry. Successful recovery will restore all your assets and transaction history, demonstrating the absolute power and responsibility that comes with managing your own keys.<br><br><br><br>Installing the Safepal Extension and Creating a New Wallet<br><br>Open the Chrome Web Store or the Microsoft Edge Add-ons store directly from your browser. In the search bar, type "Safepal Wallet" and locate the official extension. Click the "Add to Chrome" or "Get" button and confirm the installation in the pop-up dialog.<br><br><br>Once installed, find the Safepal icon in your browser's toolbar and click it. You will see two clear options: "Create Wallet" and "Import Wallet." Select "Create Wallet" to generate a new, unique wallet.<br><br><br>The next screen presents a critical security agreement. Read it carefully, as it explains your responsibility for safeguarding the recovery phrase. After understanding, check the box and proceed.<br><br><br>You will now see your 12-word secret recovery phrase. Write down each word in the exact order shown on a physical piece of paper. Do not save it digitally–avoid screenshots, text files, or emails. This phrase is the only way to restore your funds if you lose access.<br><br><br>Confirm you have written it down correctly. The system will then ask you to verify the phrase by selecting the words in the proper sequence. This step ensures your backup is accurate.<br><br><br>Finally, set a strong password specifically for the extension. This password protects your wallet on this browser and device. With the password set, your new wallet is ready. The extension will display your main wallet address, which you can use to receive assets.<br><br><br><br>Connecting Your Existing Hardware Device to the Extension<br><br>First, ensure your SafePal hardware wallet is updated to its latest firmware using the SafePal App.<br><br><br>Open the SafePal browser extension and click the 'Connect Wallet' button. Select 'Hardware Wallet' from the list of available options.<br><br><br>Take your USB-C cable and connect your SafePal S1 or other model directly to your computer. The device will power on automatically.<br><br><br>On your hardware device's screen, you will see a connection request. Carefully review the details and press the confirm button to approve the link.<br><br><br>The extension interface will refresh, showing your wallet's public addresses. Your private keys never leave the hardware device, maintaining full security.<br><br><br>If the connection fails, try a different USB port or cable. Restart both the extension and your hardware device, then repeat the steps from the beginning.<br><br><br>Once connected, you can view balances and prepare transactions in the extension. Every transaction must be physically verified and signed on your hardware device's screen.<br><br><br>For Bluetooth-enabled models, enable Bluetooth on your computer, open the SafePal App to pair, and then choose the 'Bluetooth' connection method within the extension.<br><br><br><br>Restoring Your Wallet Using Secret Recovery Phrase or Private Key<br><br>Open your SafePal extension and click the "I have a wallet" button to begin restoration. You will see two clear options: recover with a Secret Recovery Phrase or with a Private Key. Choose the method for which you have your backup information available.<br><br><br>For a Secret Recovery Phrase, carefully enter all 12 or 24 words in the exact order you saved them. Double-check each word for spelling errors. The system will then ask you to set a new, strong wallet password. This password encrypts the wallet data on your current device.<br><br><br>If using a Private Key, paste the entire key string into the designated field. Ensure you copy every character without adding spaces at the beginning or end. After pasting, you will also create a fresh wallet password for this installation.<br><br><br>After entering your credentials and setting the password, click confirm. The extension will process the information and rebuild your wallet interface. Your complete asset balance and transaction history should appear within moments.<br><br><br>Once restored, verify that your expected addresses and token holdings are correctly displayed. We recommend sending a very small test transaction to confirm everything functions properly before moving larger amounts. This step confirms you have full control over the restored wallet.<br><br><br>Store your Secret Recovery Phrase or Private Key securely once more after this process. The restoration does not invalidate your old backup, but it is a good moment to confirm your backup records are accurate and safe from physical damage or unauthorized access.<br><br><br><br>FAQ:<br><br><br>I installed the Safepal extension but the setup screen isn't loading. What should I do?<br><br>First, check your internet connection. If that's stable, try closing and reopening your browser completely. A common fix is to disable any other wallet extensions temporarily, as they can sometimes conflict. If the problem continues, uninstall the Safepal extension and reinstall it from the official Chrome Web Store or Safepal website. Make sure you are not using a browser with heavy privacy restrictions that might block the script.<br><br><br><br>What's the difference between creating a new wallet and importing one during setup?<br><br>Creating a new wallet generates a brand new seed phrase (12 or 24 words). You use this if you're new to Safepal. Importing a wallet means you already have a seed phrase from a previous wallet (like a hardware wallet or another software wallet) and you're using it to regain access to your existing funds on the Safepal extension. Never create a new wallet if you want to access old funds; you must import.<br><br><br><br>I wrote down my seed phrase, but now I can't find it. Can I recover my wallet another way?<br><br>No. The seed phrase is the only way to recover your wallet if you lose access. The extension does not store it for you, and Safepal cannot retrieve it. If you still have access to the wallet through the browser, you can go to the extension's settings, find the security section, and use the "Show Secret Recovery Phrase" feature to view it again. Write it down immediately and store it securely. If you've lost both the phrase and access, the funds cannot be recovered.<br><br><br><br>After recovery, my wallet balance shows zero. Did I do something wrong?<br><br>Not necessarily. First, check that you imported the correct seed phrase and selected the right derivation path (usually the default is fine). The most common reason is that you need to add the specific tokens you own. Go to the asset list in the extension and click "Add Token." You may need to search for and add the token contracts for your holdings. Also, confirm you are viewing the correct blockchain network (like BNB Smart Chain or Ethereum) where your assets are held.<br><br><br><br>Is it safe to use the Safepal extension on a shared or public computer?<br><br>It is not recommended. While your seed phrase is encrypted locally, using a shared computer increases risk. Keyloggers or malware could capture your password or seed phrase if you type it. Browser profiles might not be fully isolated. For any significant funds, use only a personal, secure computer with updated antivirus software. Always lock the extension when not in use and use a strong, unique password for the wallet itself.<br><br><br><br>I installed the Safepal extension, but the "Create Wallet" button is greyed out. What am I doing wrong?<br><br>This usually happens because the required terms and conditions haven't been accepted. After installation, the extension opens with a welcome screen. Carefully read through the Terms of Service and Privacy Policy presented on that initial screen. You will find a checkbox near the bottom that you must tick to indicate your agreement. Once you check that box, the "Create Wallet" button will become active and clickable. If you still see it greyed out, try closing and reopening the extension browser tab to ensure it loaded completely from the start.<br><br><br><br>My computer crashed and I lost my browser data. I have my Safepal recovery phrase written down. How do I get my wallet and funds back?<br><br>You can restore your wallet on any device using your recovery phrase. First, install the Safepal extension on your preferred browser again. Open it and this time select the "Import Wallet" option instead of "Create Wallet." You will be asked to enter your 12 or 24-word mnemonic phrase. Type the words in the exact order you wrote them, with a single space between each word. Double-check for spelling errors. Next, you will set a new wallet password for this installation. This password encrypts the wallet data locally on this browser. After confirming, the extension will synchronize with the blockchain. Your assets and transaction history will reappear because they are stored on the blockchain network, not on your lost computer. The phrase is the only key needed to regain access.

Version vom 28. Januar 2026, 16:28 Uhr

Заголовок: Safepal wallet extension setup guide and recovery steps
Описание: Step-by-step guide to install the Safepal Wallet browser extension and recover your existing wallet. Learn how to set up the plugin, secure your assets, and access your funds using a recovery phrase.

Your Complete safepal wallet extension (safepal-wallet-app.cc) Setup and Recovery Guide

Install the Safepal Wallet extension directly from the official Chrome Web Store or the Safepal website. This step protects you from counterfeit software designed to steal your recovery phrase. After adding the extension to your browser, click its icon and select "Create Wallet" to begin.


Your screen will display a unique 12-word mnemonic phrase. Write these words down in the exact order presented on a physical piece of paper. Treat this paper with the same caution you would a physical bank vault key; never store this phrase digitally or share it with anyone. The extension will ask you to confirm the phrase by selecting the words in sequence, verifying your backup is correct.


Once verified, establish a strong password specifically for the extension's local access. While this password protects the extension on your device, your 12-word phrase remains the only key to fully restore your assets on any compatible wallet. Consider enabling two-factor authentication within your Safepal account settings for an additional security layer.


If you need to recover your wallet on a new device, the process relies entirely on your handwritten phrase. Open the extension, choose "Import Wallet," and carefully type your 12 words. A single typo can lock you out, so double-check each entry. Successful recovery will restore all your assets and transaction history, demonstrating the absolute power and responsibility that comes with managing your own keys.



Installing the Safepal Extension and Creating a New Wallet

Open the Chrome Web Store or the Microsoft Edge Add-ons store directly from your browser. In the search bar, type "Safepal Wallet" and locate the official extension. Click the "Add to Chrome" or "Get" button and confirm the installation in the pop-up dialog.


Once installed, find the Safepal icon in your browser's toolbar and click it. You will see two clear options: "Create Wallet" and "Import Wallet." Select "Create Wallet" to generate a new, unique wallet.


The next screen presents a critical security agreement. Read it carefully, as it explains your responsibility for safeguarding the recovery phrase. After understanding, check the box and proceed.


You will now see your 12-word secret recovery phrase. Write down each word in the exact order shown on a physical piece of paper. Do not save it digitally–avoid screenshots, text files, or emails. This phrase is the only way to restore your funds if you lose access.


Confirm you have written it down correctly. The system will then ask you to verify the phrase by selecting the words in the proper sequence. This step ensures your backup is accurate.


Finally, set a strong password specifically for the extension. This password protects your wallet on this browser and device. With the password set, your new wallet is ready. The extension will display your main wallet address, which you can use to receive assets.



Connecting Your Existing Hardware Device to the Extension

First, ensure your SafePal hardware wallet is updated to its latest firmware using the SafePal App.


Open the SafePal browser extension and click the 'Connect Wallet' button. Select 'Hardware Wallet' from the list of available options.


Take your USB-C cable and connect your SafePal S1 or other model directly to your computer. The device will power on automatically.


On your hardware device's screen, you will see a connection request. Carefully review the details and press the confirm button to approve the link.


The extension interface will refresh, showing your wallet's public addresses. Your private keys never leave the hardware device, maintaining full security.


If the connection fails, try a different USB port or cable. Restart both the extension and your hardware device, then repeat the steps from the beginning.


Once connected, you can view balances and prepare transactions in the extension. Every transaction must be physically verified and signed on your hardware device's screen.


For Bluetooth-enabled models, enable Bluetooth on your computer, open the SafePal App to pair, and then choose the 'Bluetooth' connection method within the extension.



Restoring Your Wallet Using Secret Recovery Phrase or Private Key

Open your SafePal extension and click the "I have a wallet" button to begin restoration. You will see two clear options: recover with a Secret Recovery Phrase or with a Private Key. Choose the method for which you have your backup information available.


For a Secret Recovery Phrase, carefully enter all 12 or 24 words in the exact order you saved them. Double-check each word for spelling errors. The system will then ask you to set a new, strong wallet password. This password encrypts the wallet data on your current device.


If using a Private Key, paste the entire key string into the designated field. Ensure you copy every character without adding spaces at the beginning or end. After pasting, you will also create a fresh wallet password for this installation.


After entering your credentials and setting the password, click confirm. The extension will process the information and rebuild your wallet interface. Your complete asset balance and transaction history should appear within moments.


Once restored, verify that your expected addresses and token holdings are correctly displayed. We recommend sending a very small test transaction to confirm everything functions properly before moving larger amounts. This step confirms you have full control over the restored wallet.


Store your Secret Recovery Phrase or Private Key securely once more after this process. The restoration does not invalidate your old backup, but it is a good moment to confirm your backup records are accurate and safe from physical damage or unauthorized access.



FAQ:


I installed the Safepal extension but the setup screen isn't loading. What should I do?

First, check your internet connection. If that's stable, try closing and reopening your browser completely. A common fix is to disable any other wallet extensions temporarily, as they can sometimes conflict. If the problem continues, uninstall the Safepal extension and reinstall it from the official Chrome Web Store or Safepal website. Make sure you are not using a browser with heavy privacy restrictions that might block the script.



What's the difference between creating a new wallet and importing one during setup?

Creating a new wallet generates a brand new seed phrase (12 or 24 words). You use this if you're new to Safepal. Importing a wallet means you already have a seed phrase from a previous wallet (like a hardware wallet or another software wallet) and you're using it to regain access to your existing funds on the Safepal extension. Never create a new wallet if you want to access old funds; you must import.



I wrote down my seed phrase, but now I can't find it. Can I recover my wallet another way?

No. The seed phrase is the only way to recover your wallet if you lose access. The extension does not store it for you, and Safepal cannot retrieve it. If you still have access to the wallet through the browser, you can go to the extension's settings, find the security section, and use the "Show Secret Recovery Phrase" feature to view it again. Write it down immediately and store it securely. If you've lost both the phrase and access, the funds cannot be recovered.



After recovery, my wallet balance shows zero. Did I do something wrong?

Not necessarily. First, check that you imported the correct seed phrase and selected the right derivation path (usually the default is fine). The most common reason is that you need to add the specific tokens you own. Go to the asset list in the extension and click "Add Token." You may need to search for and add the token contracts for your holdings. Also, confirm you are viewing the correct blockchain network (like BNB Smart Chain or Ethereum) where your assets are held.



Is it safe to use the Safepal extension on a shared or public computer?

It is not recommended. While your seed phrase is encrypted locally, using a shared computer increases risk. Keyloggers or malware could capture your password or seed phrase if you type it. Browser profiles might not be fully isolated. For any significant funds, use only a personal, secure computer with updated antivirus software. Always lock the extension when not in use and use a strong, unique password for the wallet itself.



I installed the Safepal extension, but the "Create Wallet" button is greyed out. What am I doing wrong?

This usually happens because the required terms and conditions haven't been accepted. After installation, the extension opens with a welcome screen. Carefully read through the Terms of Service and Privacy Policy presented on that initial screen. You will find a checkbox near the bottom that you must tick to indicate your agreement. Once you check that box, the "Create Wallet" button will become active and clickable. If you still see it greyed out, try closing and reopening the extension browser tab to ensure it loaded completely from the start.



My computer crashed and I lost my browser data. I have my Safepal recovery phrase written down. How do I get my wallet and funds back?

You can restore your wallet on any device using your recovery phrase. First, install the Safepal extension on your preferred browser again. Open it and this time select the "Import Wallet" option instead of "Create Wallet." You will be asked to enter your 12 or 24-word mnemonic phrase. Type the words in the exact order you wrote them, with a single space between each word. Double-check for spelling errors. Next, you will set a new wallet password for this installation. This password encrypts the wallet data locally on this browser. After confirming, the extension will synchronize with the blockchain. Your assets and transaction history will reappear because they are stored on the blockchain network, not on your lost computer. The phrase is the only key needed to regain access.

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