SafePal Browser Extension: Educational Resource

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Заголовок: Safepal wallet extension setup guide and recovery help<br>Описание:<br><br>Setup Your Safepal Wallet Extension and Recover Access to Your Funds<br><br>Install the Safepal Wallet Extension directly from the official Chrome Web Store or the official Safepal website. This single action protects you from fraudulent copies designed to steal your recovery phrase. Once added to your browser, click the extension icon to launch the setup process.<br><br><br>You will choose between creating a new wallet or importing an existing one. For a new wallet, the extension generates a unique 12-word mnemonic seed phrase. Write each word in its exact order on the provided offline recovery sheet. This phrase is your wallet. Typing it into a computer or storing a digital photo creates an immediate security risk. Complete the verification step by correctly selecting the words when prompted, confirming you have recorded them properly.<br><br><br>After verifying your phrase, establish a strong password for the extension itself. This password encrypts your wallet data locally on your device, serving as the first line of defense for daily access. You can now connect to supported decentralized applications by clicking the extension icon while browsing. Always verify the connection request details before approving any transaction.<br><br><br>If you need to restore access, open the extension and select "Import Wallet." Carefully enter your 12-word recovery phrase, ensuring each word is spelled correctly and placed in the precise sequence. A single mistake will fail the restoration. For hardware wallet users, the extension supports connecting your Safepal hardware device via USB, allowing you to manage assets securely while keeping your keys offline.<br><br><br><br>Downloading and Installing the Safepal Browser Extension<br><br>Get the extension only from the official Chrome Web Store or the official Safepal website. Avoid third-party links to protect your assets from phishing attempts.<br><br><br>Follow these steps for a correct setup:<br><br><br><br><br><br>Open your Chrome, Brave, Edge, or other Chromium-based browser.<br><br><br>Visit the official Chrome Web Store page for "Safepal Wallet Extension".<br><br><br>Click the blue "Add to Chrome" button.<br><br><br>In the confirmation pop-up, select "Add extension". The installation will finish automatically.<br><br><br><br>Once installed, you'll see the Safepal icon in your browser's toolbar. Click it to begin. The extension will ask you to choose your next step.<br><br><br>You have two clear options here:<br><br><br><br><br><br>Create Wallet: Pick this if you're new. You'll generate a new seed phrase. Write this 12-word phrase on paper and store it securely. The extension will never ask for it again unless you're recovering your wallet.<br><br><br>Import Wallet: Use this to connect an existing Safepal software or hardware wallet. You can import using your seed phrase, private keys, or by syncing with your Safepal Hardware Wallet via QR code.<br><br><br><br>After choosing, set a strong password for this specific extension. This password encrypts your local data and is required to send transactions or view private keys. Keep your seed phrase and this password completely separate.<br><br><br>Before transferring significant funds, verify everything works. Send a small test transaction and confirm you can see the balance. This confirms your installation and backup are correct.<br><br><br><br>Creating a New Wallet and Storing the Seed Phrase<br><br>Choose "Create New Wallet" in the SafePal extension and confirm you want to generate a new seed phrase. The extension will then display your unique 12-word recovery phrase.<br><br><br>Write each word in its exact order using a pen and paper. Verify the spelling twice. This phrase is the only way to restore your funds if you lose access.<br><br><br>Treat your written phrase with maximum security. Follow these storage methods, ranked from most to least secure:<br><br><br><br><br>Method Action Reason <br><br><br>Metal Backup Stamp words onto a fire/water-proof steel plate. Protects against physical damage. <br><br><br>Locked Storage Place the paper in a safe or safety deposit box. Prevents unauthorized physical access. <br><br><br>Separated Copies Split the phrase, storing halves in two different secure locations. Mitigates risk if one location is compromised. <br><br><br>Never store your seed phrase digitally. Avoid typing it into any device, saving it in files, emails, or cloud storage, or taking photos of it. Digital copies are vulnerable to hacking.<br><br><br>After securely storing the phrase, the extension will ask you to re-enter it. This step confirms your backup is correct. Complete this verification to finalize your wallet setup.<br><br><br>Your seed phrase is permanent. You will not need it for daily logins, only for recovery. Store it once, store it right, and you establish a reliable foundation for your crypto assets.<br><br><br><br>Connecting the Extension to Your Hardware Wallet<br><br>Ensure your SafePal S1 hardware wallet is charged and powered on before you start.<br><br><br>Open the SafePal browser extension and click the 'Connect Wallet' button. Select 'Hardware Wallet' from the list of options that appears.<br><br><br>You will see two connection methods: 'Bluetooth' for wireless pairing and 'USB-C Cable' for a direct physical link. For a first-time setup, using the USB-C cable often provides the most stable connection.<br><br><br>If you choose Bluetooth, enable Bluetooth on your computer. On your SafePal S1 device, navigate to 'Settings' >'Bluetooth' and turn it on. The extension should scan and display your device's name; select it to pair.<br><br><br>A numerical pairing code will show on both your computer screen and your hardware wallet's display. Verify these codes match exactly, then confirm the pairing on your S1 device.<br><br><br>For a USB connection, simply plug the cable into your S1 and your computer. The extension will typically detect it automatically.<br><br><br>Once connected, the extension will request permission to view your wallet addresses. Carefully check the request details on your S1's screen and approve it. This step does not expose your private keys; it only allows the extension to see public address information.<br><br><br>Your hardware wallet is now linked. You can view balances and prepare transactions in the extension, but every transaction must be physically verified and signed on your [https://safepal-hub.cc/faq.php Safepal recovery phrase] S1 device for security.<br><br><br><br>Adding Custom Networks and Tokens to the Wallet<br><br>Open your SafePal extension and click the network selector at the top. Choose "Add Custom Network" to input the specific details manually.<br><br><br>You will need the following information for the network. Always double-check these parameters with the official project documentation.<br><br><br><br><br><br>Network Name: The common name (e.g., Fantom Opera).<br><br><br>RPC URL: The public or custom node endpoint.<br><br><br>Chain ID: The unique numeric identifier for the chain.<br><br><br>Currency Symbol: The native token symbol (e.g., FTM).<br><br><br>Block Explorer URL: The website for viewing transactions.<br><br><br><br>After saving, the new network becomes active. Your wallet will now display its native balance. To see other assets on this chain, you must add their contract addresses.<br><br><br>For adding tokens, go to the main asset view and click "Add Token." Select the correct network first, then paste the token's contract address. The symbol and decimals should populate automatically. Confirm the details match the project's official data before adding it to your list.<br><br><br>Managing these additions is straightforward. Use the "Manage" option in the network selector to edit or delete custom networks. You can hide added tokens from your asset view using the eye icon next to each token's balance.<br><br><br>If a custom token's balance does not appear, verify the contract address and ensure you are connected to the correct custom network. Using an incorrect RPC URL can also cause connection or balance issues.<br><br><br><br>Recovering a Wallet Using Your 12-Word Backup Phrase<br><br>Gather your 12-word phrase and ensure you are on the official SafePal website before downloading the extension. This prevents phishing attempts.<br><br><br>Install the SafePal extension and open it. Select "I already have a wallet" and then choose "Software Wallet" as your recovery method.<br><br><br>You will see a field to enter your phrase. Type each word in the exact order, with a single space between them. Double-check for spelling errors–the phrase is case-insensitive. Avoid any extra spaces at the beginning or end.<br><br><br>After entering the phrase, you will be prompted to create a new wallet password. This password encrypts the extension on your device; it is different from your 12-word phrase. Make it strong and unique.<br><br><br>Once set, your wallet interface should load, displaying your previous addresses and assets. The recovery is complete when you see your correct balance.<br><br><br>Immediately test by sending a tiny transaction. Confirm that you can also receive funds to a generated address. This verifies the recovery worked fully.<br><br><br>If assets do not appear, use the "Manage Token List" feature to manually add the specific tokens you hold. Some may need to be made visible.<br><br><br>Store your 12-word phrase securely again, as it remains your master key. The new wallet password is only for this browser installation.<br><br><br><br>What to Do If You Lose Access to Your Extension Wallet<br><br>Locate your 12 or 24-word Secret Recovery Phrase (mnemonic phrase) or your private key. This is the only way to restore your wallet and assets on a new device or browser.<br><br><br>Install the SafePal extension on a new browser or device. You can download it from the official Chrome Web Store or the SafePal website to avoid fake versions.<br><br><br>Select "Import Wallet" during the initial setup. Do not choose "Create Wallet," as this will generate a new, empty wallet address.<br><br><br>Enter your Secret Recovery Phrase exactly as you wrote it down, with spaces between each word. The order of the words is critical. If you have a private key instead, select the appropriate import option and paste it.<br><br><br>Set a new, strong password for the extension. This password encrypts the wallet data on this specific browser; it is different from your recovery phrase.<br><br><br>After import, your complete transaction history and asset balance will load. The extension accesses the blockchain, so all your data is linked to your recovery phrase.<br><br><br>If your recovery phrase is lost, funds in that wallet cannot be recovered. SafePal does not store your phrase and cannot reset access for you.<br><br><br>Once you regain access, write your recovery phrase on durable material like steel and store it securely offline. Consider this your most important financial backup.<br><br><br><br>FAQ:<br><br><br>I installed the Safepal extension but it's asking for a "Wallet Connect" when I try to connect to a dApp. What is this and is it safe?<br><br>The "Wallet Connect" prompt is a standard security feature, not an error. It's a bridge that lets your Safepal wallet interact securely with decentralized applications (dApps) on your browser. When you see it, you are generating a secure connection between the two. Always check the website URL carefully before approving the connection. Only approve connections from dApps you know and trust. This step prevents malicious sites from automatically accessing your wallet.<br><br><br><br>Can I use the same recovery phrase for my Safepal hardware wallet and the new browser extension?<br><br>Yes, you can. The extension can function as a standalone software wallet with its own phrase, or it can connect to and manage your existing Safepal hardware wallet. If you want to access the same accounts, import your hardware wallet's recovery phrase into the extension. This creates a software version of the same wallet. Be aware that entering your phrase into any software, even the official extension, increases risk compared to keeping it solely on hardware. For maximum security, use the extension's "Connect Hardware Wallet" feature instead, which lets you approve transactions on your physical device without ever typing the phrase on your computer.<br><br><br><br>I lost my computer. How do I get my wallet back on a new device using the 12-word phrase?<br><br>On your new computer, install the Safepal extension from the official Chrome Web Store. Open it and select "Import Wallet." Choose "Mnemonic Phrase" and carefully enter your 12 words in the exact order, with single spaces between them. Set a new strong password for the extension's local access. This process recreates your wallet and all associated accounts on the new device. Your funds are on the blockchain, so once the wallet is restored, your balance and transaction history will appear. Always ensure you are in a private setting when entering your recovery phrase.<br><br><br><br>What's the difference between the extension password and my recovery phrase? I'm confused about what each one does.<br><br>These serve two completely different purposes. Your recovery phrase (12 or 24 words) is the master key to all your crypto assets. Anyone with these words can control your funds from anywhere. The extension password, which you create during setup, is a local lock for that specific browser installation. It only prevents someone from accessing the extension on that computer. It does not protect your funds if someone has your recovery phrase. You need the password to open the extension daily. You need the recovery phrase only if you are setting up the wallet on a new device or restoring access.<br><br><br><br>After setting up the extension, I see a different receiving address than I expected. Is this normal?<br><br>This is common and usually normal. The Safepal wallet, like most modern wallets, can generate many addresses from a single recovery phrase. All are valid and belong to you. The extension typically displays the first "default" address in the sequence. If you've used other wallet interfaces (like the mobile app or a different software) with the same phrase, they might show a different address from the same list. You can receive funds to any address the extension shows; they will all arrive in your wallet. To avoid confusion, especially for recurring transactions, always copy the address directly from the extension you are currently using.<br><br><br><br>I installed the Safepal extension but the "Create Wallet" button is grayed out and doesn't work. What should I do?<br><br>This is a common issue usually related to browser permissions or cache. First, ensure you've downloaded the official extension from the Chrome Web Store or Safepal's website. Then, try these steps in order: 1) Fully close and restart your browser. 2) Check if you have any ad-blockers or privacy extensions (like Ghostery or uBlock) active on the Safepal setup page—temporarily disable them. 3) Clear your browser's cached images and files for the last hour, then reload the page. If the problem continues, try the setup process in a fresh, incognito/private browser window. This often resolves conflicts with other extensions. As a last resort, uninstall the extension, restart your browser, and install it again from the official source.
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Заголовок: Recover your safepal wallet with the browser extension<br>Описание:<br><br>Restore Access to Your Safepal Wallet with the Browser Extension Recovery Method<br><br>If you need to restore access to your [https://safepal-hub.cc/troubleshooting.php Safepal Web3 wallet] assets, the browser extension provides a straightforward recovery path. Open the extension and select "Import Wallet" on the login screen. You will be presented with two primary options: using your Secret Recovery Phrase (12 or 24 words) or your private keys. Have this information ready and stored securely offline before you proceed.<br><br><br>Carefully enter each word of your recovery phrase in the exact order, paying close attention to spelling. The system will not recognize an incorrect or misspelled word. For private key import, paste the entire key string without any extra spaces or characters. This step directly rebuilds your wallet's access on this new browser instance, so accuracy is non-negotiable.<br><br><br>Once your credentials are verified, you can set a new, strong password for the extension itself. This password encrypts your wallet data locally on this device. Remember, this password is different from your recovery phrase; you need the phrase to recover funds on any new device, while the password only unlocks this specific installation.<br><br><br>After successful recovery, immediately verify your wallet address matches the one you previously used. A quick test with a small transaction can confirm everything is fully operational. Your funds and transaction history are now accessible, allowing you to continue managing your portfolio seamlessly through the extension's interface.<br><br><br><br>Installing the SafePal Browser Extension for Recovery<br><br>Download the SafePal extension only from the official Chrome Web Store or the safepal.com/download website. This step protects you from fraudulent software designed to steal your recovery phrase.<br><br><br>Open your browser's extensions page and activate Developer mode. Drag and drop the downloaded file into your browser window to install it manually if you are not using the Chrome store. The extension will appear in your toolbar once the installation is complete.<br><br><br>Click the new SafePal icon and select 'Create Wallet'. Do not worry, this does not make a new wallet. Instead, choose the 'Import Wallet' option on the next screen. You will be prompted to enter your secret 12 or 24-word mnemonic phrase.<br><br><br>Type your words in the exact order, separated by single spaces. Double-check each word for spelling errors. After entering the phrase, set a strong extension-specific password. This password encrypts your wallet data locally on this browser and device.<br><br><br>Your wallet interface should load, showing your balances. To confirm a successful recovery, send a tiny, minimal-value transaction from this restored wallet. This action verifies that the imported keys have full control over the funds on the blockchain.<br><br><br><br>Finding Your 12 or 24-Word Secret Recovery Phrase<br><br>Your recovery phrase exists in one physical location you created. Check the secure place you wrote it down during your initial wallet setup–this is not stored digitally on your device or by SafePal.<br><br><br>Search for a durable card, metal plate, or paper backup you specifically designated for this purpose. If you used a password manager, look for a secure note titled clearly, like "SafePal Recovery" or "Crypto Wallet Backup."<br><br><br>Examine any notebooks or documents where you might have recorded critical information. The phrase is a single list of 12 or 24 common English words in an exact sequence; it will not include numbers or special characters.<br><br><br>If you stored a digital copy, ensure it is on an offline device like an encrypted USB drive, not in regular cloud storage, email drafts, or screenshots on your phone. Treat any digital trace as a security risk and move the funds to a new wallet once recovered.<br><br><br>Without this phrase, accessing your wallet through the browser extension is not possible. The software cannot retrieve or reset these words for you.<br><br><br><br>Beginning the Recovery Process in the Extension<br><br>Open your browser and launch the SafePal extension. On the login screen, select the Import Wallet option. You will see a choice between importing with a Secret Recovery Phrase or a private key; for wallet recovery, the phrase is the standard method.<br><br><br>Carefully type your 12 or 24-word mnemonic phrase into the designated field. Enter each word in its exact order, with a single space between them. Double-check for spelling errors before proceeding–this step is critical for success.<br><br><br>Next, set a new, strong password for your extension access. This password encrypts your wallet data locally on this device; it is not your recovery phrase. Confirm the password and click the confirmation button to initiate the import.<br><br><br>The extension will now process your information. After a brief moment, your wallet dashboard should appear, showing your balances and transaction history. Your recovery is complete once you see this interface.<br><br><br>Immediately verify your asset list matches your expectations. For final confirmation, try viewing your receive address or checking a recent transaction. This ensures the imported wallet is correctly linked to your blockchain accounts.<br><br><br><br>Entering Your Recovery Phrase in the Correct Order<br><br>Write each word on a piece of paper first. This step prevents errors from typing directly into the browser.<br><br><br>Check the extension's input field design. Most interfaces show 12 or 24 numbered boxes, which is your guide. Enter the first word in box 1, the second in box 2, and continue this sequence without skipping.<br><br><br>Double-check every word for spelling mistakes. A single typo will cause the recovery to fail. Pay close attention to similar words like "there" and "their."<br><br><br>Do not enter the phrase in a different order. The 12 or 24-word sequence is fixed; your first written word must always be entered first.<br><br><br>If the extension offers a "show words" toggle, use it to confirm each entry visually before proceeding. This verification catches misplaced words.<br><br><br>After entering all words, pause. Review the entire list one final time against your written backup. Only then should you click the confirm or restore button.<br><br><br><br>Creating a New Password and Finalizing Wallet Access<br><br>Generate a completely new password that you have never used for any other service or wallet.<br><br><br>Your new SafePal password must meet these specific criteria:<br><br><br><br><br><br>Contain at least 8 characters.<br><br><br>Include a mix of uppercase and lowercase letters.<br><br><br>Use at least one number (e.g., 4, 7, 9).<br><br><br>Incorporate at least one special symbol (e.g., !, @, $).<br><br><br><br>Consider using a memorable passphrase. Combine four or more random words, numbers, and symbols, like "Guitar$Breeze7Window#Anchor". This method often creates stronger, more recallable passwords than complex strings of characters.<br><br><br>Type your new password directly into the browser extension's setup field. Avoid copying and pasting it from another document to prevent clipboard monitoring risks.<br><br><br>Confirm the password by typing it a second time when prompted. This step ensures you didn't make a typing error that could lock you out later.<br><br><br>After setting the password, the extension will process your recovery phrase and finalize wallet restoration. This may take a few moments.<br><br><br>Once complete, you will see your wallet dashboard. Immediately verify your asset balances and transaction history match your expectations.<br><br><br>For added security, log out of the extension and log back in using your new password. Confirm you can access all wallet functions without issue.<br><br><br>Store your new password securely in a dedicated password manager. Never save it in your browser's built-in password saver or in an unencrypted file.<br><br><br><br>Q&A:<br><br><br>I lost my phone with the Safepal app. Can I get my crypto back using just the browser extension and my seed phrase?<br><br>Yes, you can fully recover your wallet. The browser extension functions as a standalone wallet. Install the Safepal extension, click "Create Wallet," and select "I already have a wallet." You will be prompted to enter your 12 or 24-word mnemonic seed phrase. After entering it, you can set a new password for the extension. Your complete wallet balance and transaction history will be restored, as the seed phrase is the master key to your funds on the blockchain, not your lost device.<br><br><br><br>During recovery in the extension, it's asking for a "wallet name" and a "password." What are these for?<br><br>The wallet name is just a local label for your convenience, so you can identify this wallet if you manage multiple ones in the extension. The password you set here encrypts the wallet data stored locally in your browser. It does not replace your seed phrase. You need this password to unlock the extension for sending transactions or viewing private keys. Your seed phrase remains the only way to recover funds if you uninstall the browser or forget this password.<br><br><br><br>After recovering, my token balances show zero, but I know I have funds. What's wrong?<br><br>This is a common display issue. First, check the network in the extension's top menu—ensure you're on the correct blockchain (like BNB Smart Chain or Ethereum) where your tokens exist. If the network is correct, the tokens might not be added to your asset list. You need to manually "Add Token" using the contract address for each specific token. Your funds are safe on the chain; the interface just needs to be configured to see them.<br><br><br><br>Is it safe to type my seed phrase into the browser extension?<br><br>Safety depends on your environment. Only use the official Safepal extension from the Chrome Web Store. Before typing, ensure no one can see your screen and that your computer is free from malware or keyloggers. The extension processes the phrase locally. A greater risk is phishing sites—always double-check you are in the extension's own interface, not a fake website mimicking it. Never enter your seed phrase on any webpage.<br><br><br><br>I recovered my wallet, but some NFTs aren't showing up. How do I find them?<br><br>NFTs require an extra step. Go to the "NFT" tab within the extension. You may need to switch to the specific network they're on (e.g., Polygon or Ethereum). Then, click "Add NFT" and enter the collection's contract address. Alternatively, connect your recovered wallet to a marketplace like OpenSea, which will automatically scan and display all NFTs associated with your wallet address across different chains.<br><br><br><br>I lost my phone with the Safepal app. Can I get my crypto back using only the browser extension and my secret recovery phrase?<br><br>Yes, you can fully recover your wallet. The browser extension functions as a standalone wallet, not just a bridge to your phone. To do this, install the Safepal extension in your browser (Chrome, Brave, etc.). During setup, select "Import Wallet" instead of creating a new one. You will be prompted to enter your 12 or 24-word secret recovery phrase. Carefully type the words in the exact order. After confirming, the extension will reconstruct all your wallet addresses and restore access to your assets on the same blockchains. Your funds are not stored on the phone or extension; they are on the blockchain. The recovery phrase is the key to control them from any compatible wallet software.<br><br><br><br>The extension is asking for a password after I entered my recovery phrase. What is this password, and what if I forgot it?<br><br>The password you're asked to create after importing your recovery phrase is a local security feature for the browser extension. It encrypts the wallet data stored within that specific browser. This password is not stored on Safepal's servers and is not part of your recovery phrase. If you forget this password, you will not lose your crypto. You can uninstall the extension, reinstall it, and import your wallet again using the same secret recovery phrase. You will then set a new password. Think of the recovery phrase as the master key to your vault (your blockchain assets). The extension password is like a lock on the door to the room where you keep a copy of that key. You can always get a new copy of the master key (re-import) and put a new lock on the door.

Aktuelle Version vom 3. März 2026, 15:53 Uhr

Заголовок: Recover your safepal wallet with the browser extension
Описание:

Restore Access to Your Safepal Wallet with the Browser Extension Recovery Method

If you need to restore access to your Safepal Web3 wallet assets, the browser extension provides a straightforward recovery path. Open the extension and select "Import Wallet" on the login screen. You will be presented with two primary options: using your Secret Recovery Phrase (12 or 24 words) or your private keys. Have this information ready and stored securely offline before you proceed.


Carefully enter each word of your recovery phrase in the exact order, paying close attention to spelling. The system will not recognize an incorrect or misspelled word. For private key import, paste the entire key string without any extra spaces or characters. This step directly rebuilds your wallet's access on this new browser instance, so accuracy is non-negotiable.


Once your credentials are verified, you can set a new, strong password for the extension itself. This password encrypts your wallet data locally on this device. Remember, this password is different from your recovery phrase; you need the phrase to recover funds on any new device, while the password only unlocks this specific installation.


After successful recovery, immediately verify your wallet address matches the one you previously used. A quick test with a small transaction can confirm everything is fully operational. Your funds and transaction history are now accessible, allowing you to continue managing your portfolio seamlessly through the extension's interface.



Installing the SafePal Browser Extension for Recovery

Download the SafePal extension only from the official Chrome Web Store or the safepal.com/download website. This step protects you from fraudulent software designed to steal your recovery phrase.


Open your browser's extensions page and activate Developer mode. Drag and drop the downloaded file into your browser window to install it manually if you are not using the Chrome store. The extension will appear in your toolbar once the installation is complete.


Click the new SafePal icon and select 'Create Wallet'. Do not worry, this does not make a new wallet. Instead, choose the 'Import Wallet' option on the next screen. You will be prompted to enter your secret 12 or 24-word mnemonic phrase.


Type your words in the exact order, separated by single spaces. Double-check each word for spelling errors. After entering the phrase, set a strong extension-specific password. This password encrypts your wallet data locally on this browser and device.


Your wallet interface should load, showing your balances. To confirm a successful recovery, send a tiny, minimal-value transaction from this restored wallet. This action verifies that the imported keys have full control over the funds on the blockchain.



Finding Your 12 or 24-Word Secret Recovery Phrase

Your recovery phrase exists in one physical location you created. Check the secure place you wrote it down during your initial wallet setup–this is not stored digitally on your device or by SafePal.


Search for a durable card, metal plate, or paper backup you specifically designated for this purpose. If you used a password manager, look for a secure note titled clearly, like "SafePal Recovery" or "Crypto Wallet Backup."


Examine any notebooks or documents where you might have recorded critical information. The phrase is a single list of 12 or 24 common English words in an exact sequence; it will not include numbers or special characters.


If you stored a digital copy, ensure it is on an offline device like an encrypted USB drive, not in regular cloud storage, email drafts, or screenshots on your phone. Treat any digital trace as a security risk and move the funds to a new wallet once recovered.


Without this phrase, accessing your wallet through the browser extension is not possible. The software cannot retrieve or reset these words for you.



Beginning the Recovery Process in the Extension

Open your browser and launch the SafePal extension. On the login screen, select the Import Wallet option. You will see a choice between importing with a Secret Recovery Phrase or a private key; for wallet recovery, the phrase is the standard method.


Carefully type your 12 or 24-word mnemonic phrase into the designated field. Enter each word in its exact order, with a single space between them. Double-check for spelling errors before proceeding–this step is critical for success.


Next, set a new, strong password for your extension access. This password encrypts your wallet data locally on this device; it is not your recovery phrase. Confirm the password and click the confirmation button to initiate the import.


The extension will now process your information. After a brief moment, your wallet dashboard should appear, showing your balances and transaction history. Your recovery is complete once you see this interface.


Immediately verify your asset list matches your expectations. For final confirmation, try viewing your receive address or checking a recent transaction. This ensures the imported wallet is correctly linked to your blockchain accounts.



Entering Your Recovery Phrase in the Correct Order

Write each word on a piece of paper first. This step prevents errors from typing directly into the browser.


Check the extension's input field design. Most interfaces show 12 or 24 numbered boxes, which is your guide. Enter the first word in box 1, the second in box 2, and continue this sequence without skipping.


Double-check every word for spelling mistakes. A single typo will cause the recovery to fail. Pay close attention to similar words like "there" and "their."


Do not enter the phrase in a different order. The 12 or 24-word sequence is fixed; your first written word must always be entered first.


If the extension offers a "show words" toggle, use it to confirm each entry visually before proceeding. This verification catches misplaced words.


After entering all words, pause. Review the entire list one final time against your written backup. Only then should you click the confirm or restore button.



Creating a New Password and Finalizing Wallet Access

Generate a completely new password that you have never used for any other service or wallet.


Your new SafePal password must meet these specific criteria:





Contain at least 8 characters.


Include a mix of uppercase and lowercase letters.


Use at least one number (e.g., 4, 7, 9).


Incorporate at least one special symbol (e.g., !, @, $).



Consider using a memorable passphrase. Combine four or more random words, numbers, and symbols, like "Guitar$Breeze7Window#Anchor". This method often creates stronger, more recallable passwords than complex strings of characters.


Type your new password directly into the browser extension's setup field. Avoid copying and pasting it from another document to prevent clipboard monitoring risks.


Confirm the password by typing it a second time when prompted. This step ensures you didn't make a typing error that could lock you out later.


After setting the password, the extension will process your recovery phrase and finalize wallet restoration. This may take a few moments.


Once complete, you will see your wallet dashboard. Immediately verify your asset balances and transaction history match your expectations.


For added security, log out of the extension and log back in using your new password. Confirm you can access all wallet functions without issue.


Store your new password securely in a dedicated password manager. Never save it in your browser's built-in password saver or in an unencrypted file.



Q&A:


I lost my phone with the Safepal app. Can I get my crypto back using just the browser extension and my seed phrase?

Yes, you can fully recover your wallet. The browser extension functions as a standalone wallet. Install the Safepal extension, click "Create Wallet," and select "I already have a wallet." You will be prompted to enter your 12 or 24-word mnemonic seed phrase. After entering it, you can set a new password for the extension. Your complete wallet balance and transaction history will be restored, as the seed phrase is the master key to your funds on the blockchain, not your lost device.



During recovery in the extension, it's asking for a "wallet name" and a "password." What are these for?

The wallet name is just a local label for your convenience, so you can identify this wallet if you manage multiple ones in the extension. The password you set here encrypts the wallet data stored locally in your browser. It does not replace your seed phrase. You need this password to unlock the extension for sending transactions or viewing private keys. Your seed phrase remains the only way to recover funds if you uninstall the browser or forget this password.



After recovering, my token balances show zero, but I know I have funds. What's wrong?

This is a common display issue. First, check the network in the extension's top menu—ensure you're on the correct blockchain (like BNB Smart Chain or Ethereum) where your tokens exist. If the network is correct, the tokens might not be added to your asset list. You need to manually "Add Token" using the contract address for each specific token. Your funds are safe on the chain; the interface just needs to be configured to see them.



Is it safe to type my seed phrase into the browser extension?

Safety depends on your environment. Only use the official Safepal extension from the Chrome Web Store. Before typing, ensure no one can see your screen and that your computer is free from malware or keyloggers. The extension processes the phrase locally. A greater risk is phishing sites—always double-check you are in the extension's own interface, not a fake website mimicking it. Never enter your seed phrase on any webpage.



I recovered my wallet, but some NFTs aren't showing up. How do I find them?

NFTs require an extra step. Go to the "NFT" tab within the extension. You may need to switch to the specific network they're on (e.g., Polygon or Ethereum). Then, click "Add NFT" and enter the collection's contract address. Alternatively, connect your recovered wallet to a marketplace like OpenSea, which will automatically scan and display all NFTs associated with your wallet address across different chains.



I lost my phone with the Safepal app. Can I get my crypto back using only the browser extension and my secret recovery phrase?

Yes, you can fully recover your wallet. The browser extension functions as a standalone wallet, not just a bridge to your phone. To do this, install the Safepal extension in your browser (Chrome, Brave, etc.). During setup, select "Import Wallet" instead of creating a new one. You will be prompted to enter your 12 or 24-word secret recovery phrase. Carefully type the words in the exact order. After confirming, the extension will reconstruct all your wallet addresses and restore access to your assets on the same blockchains. Your funds are not stored on the phone or extension; they are on the blockchain. The recovery phrase is the key to control them from any compatible wallet software.



The extension is asking for a password after I entered my recovery phrase. What is this password, and what if I forgot it?

The password you're asked to create after importing your recovery phrase is a local security feature for the browser extension. It encrypts the wallet data stored within that specific browser. This password is not stored on Safepal's servers and is not part of your recovery phrase. If you forget this password, you will not lose your crypto. You can uninstall the extension, reinstall it, and import your wallet again using the same secret recovery phrase. You will then set a new password. Think of the recovery phrase as the master key to your vault (your blockchain assets). The extension password is like a lock on the door to the room where you keep a copy of that key. You can always get a new copy of the master key (re-import) and put a new lock on the door.

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