SafePal Extension - Wallet Recovery Guide

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Заголовок: Recover your safepal wallet with the browser extension<br>Описание:<br><br>Restore Access to Your SafePal Wallet with the Browser Extension Recovery Method<br><br>If you need to access your funds but your SafePal hardware wallet is unavailable, the browser extension provides a direct recovery path. This method uses your secret recovery phrase, the 12 or 24-word mnemonic you recorded during the initial setup. Ensure you are on the official SafePal website to download the legitimate extension, as phishing scams are a constant threat in crypto management.<br><br><br>Install the extension and select the ‘Import Wallet’ option. You will be prompted to enter your recovery phrase. Type each word in the exact order, with a single space between them, and double-check for spelling errors. This phrase is the absolute key to your wallet; the software never stores it, only uses it to mathematically regenerate your private keys on your device. After entering the phrase, you will set a new, strong password that encrypts your wallet data locally within the browser.<br><br><br>Following a successful recovery, take a moment to verify your wallet addresses match those from your previous setup. This confirmation ensures the process worked correctly. For ongoing security, consider the extension a temporary tool; transferring assets back to a hardware wallet for long-term storage is a recommended practice. The extension gives you control, but your vigilance in keeping the recovery phrase offline and secret defines the safety of your assets.<br><br><br><br>Installing the SafePal Browser Extension for Recovery<br><br>Download the [https://safepal-wallet-app.cc/blog/backup-strategies.php safepal wallet extension] extension only from the official Chrome Web Store or the SafePal website. Unofficial sources can compromise your recovery phrase.<br><br><br>Click 'Add to Chrome' and confirm the installation. A new SafePal icon will appear in your browser's toolbar once the process finishes.<br><br><br>Open the extension and select 'Import Wallet.' You will see options for different import methods; choose 'Mnemonic Phrase' for standard recovery.<br><br><br>Carefully type your 12 or 24-word secret recovery phrase into the provided field. Double-check each word for spelling errors and the correct sequence.<br><br><br>Set a strong password for this extension wallet. This password encrypts your local data and is required for future transactions, so keep it secure.<br><br><br>After confirmation, your wallet interface will load. Verify your asset balances match your expectations to confirm the recovery was successful.<br><br><br><br>Finding Your 12-Word Secret Recovery Phrase<br><br>Check the physical card that came with your SafePal hardware wallet; the phrase is often pre-printed there for initial setup.<br><br><br>If you wrote it down yourself, search your secure storage locations. Common spots include a home safe, a locked document drawer, or a dedicated metal backup plate.<br><br><br>Never type your phrase into a computer search bar. Instead, manually look through your important papers and digital password manager, if you used one for a secure note.<br><br><br>Recall if you split the phrase between two locations for security, or if a trusted family member holds a copy according to your instructions.<br><br><br>If your phrase is lost and you cannot access your wallet, the funds cannot be recovered. This confirms why finding and keeping your backup secure is the most important step.<br><br><br>Once you locate the 12 words, keep them offline and hidden. You will only need them to restore access in the browser extension if your wallet is reset or damaged.<br><br><br><br>Starting the "Import Wallet" Process in the Extension<br><br>Open your browser and click the SafePal extension icon from the toolbar. If you haven't installed it yet, get the official extension from the Chrome Web Store or SafePal's website.<br><br><br>On the extension's welcome screen, locate and select the "Import Wallet" button. This is your entry point for recovery, not creating a new wallet.<br><br><br>The system will ask you to choose your import method. You typically have two concrete options:<br><br><br><br><br>Method Best For What You'll Need <br><br><br>Seed Phrase Recovering your entire wallet with all assets. Your 12, 18, or 24-word mnemonic phrase, written in the exact order. <br><br><br>Private Key Importing a single blockchain address. The specific private key string for that one address. <br><br><br>Prepare your recovery phrase or private key before proceeding. Have it physically in front of you. For a seed phrase, double-check each word for spelling errors and ensure the sequence matches your backup exactly.<br><br><br>Select your preferred method. A text field will appear. Type your seed phrase words with a single space between each one, or paste your private key carefully. Avoid extra spaces at the beginning or end.<br><br><br>You will be prompted to set a new, strong password for the extension. This password encrypts your wallet locally on this browser and is required for future transactions. Confirm the password and proceed.<br><br><br>After confirming, the extension will process your data. A successful import immediately loads your wallet dashboard, showing your balances. If an error appears, verify every word or character you entered against your backup copy.<br><br><br><br>Entering Your Secret Phrase in the Proper Order<br><br>Write your 12, 18, or 24-word recovery phrase on a piece of paper before you start. This prevents you from losing your place or making a typo in the browser extension's input field.<br><br><br>The extension will present you with a series of numbered input boxes. Follow this exact sequence:<br><br><br><br><br><br>Locate word #1 from your written phrase and type it into the box labeled "1".<br><br><br>Proceed to word #2 and enter it into box "2". Continue this pattern in strict numerical order.<br><br><br>Do not skip boxes. The extension validates each word as you go, so an error will be clear immediately.<br><br><br><br>If the extension flags a word, check for these common issues:<br><br><br><br><br><br>Check spelling. Recovery words are lowercase and follow a specific wordlist.<br><br><br>Ensure you haven't swapped two words (e.g., entering word #5 in slot #6).<br><br><br>Verify you are not missing a word, which would throw off the entire sequence.<br><br><br><br>After correctly filling all boxes, the extension will process the phrase. You will then be prompted to set a new, strong wallet password for your restored wallet. This step finalizes the recovery and secures your access.<br><br><br><br>Setting a New Password for Your Restored Wallet<br><br>Create a password used only for this wallet. Reusing passwords from emails or social media increases your risk.<br><br><br>Combine at least 12 characters, mixing uppercase and lowercase letters, numbers, and symbols like @ or %. A phrase such as "WindyCoffee@Track7!" is strong and easier to recall than a random string.<br><br><br>After entering your new password in the SafePal extension, confirm it carefully. The extension will process this and finalize your wallet restoration. This password encrypts the wallet data stored locally in your browser.<br><br><br>Store this password separately from your recovery phrase. Write it in a secure place; if you forget it, you will need your 12-word mnemonic phrase to reset it. The SafePal extension cannot recover a lost password.<br><br><br>Once set, your wallet is ready. You can now send, receive, and manage your assets with your new secure password protecting access.<br><br><br><br>Verifying Asset Balance and Transaction History After Recovery<br><br>Immediately check your total portfolio value against a record you trust, like a recent screenshot or note. A perfect match confirms your recovery was accurate.<br><br><br>Open the 'Assets' tab and scroll through your token list. Verify that every expected coin and token appears. Pay close attention to smaller holdings; their presence is a strong indicator that your seed phrase was entered correctly.<br><br><br>Next, select a major asset like Bitcoin or Ethereum and click to view its transaction history. Look for your last few outgoing and incoming transfers. Matching dates and amounts with your memory or external records validates that the wallet's blockchain connection is fully synchronized.<br><br><br>For an added layer of verification, use the blockchain explorer built into the extension. Click on a recent transaction ID to open it on a site like Etherscan or BscScan. This independent view confirms the extension is displaying real on-chain data.<br><br><br>If you notice any discrepancy, such as a missing token or an unfamiliar transaction, pause. Double-check the network you are viewing within the extension–sometimes assets are on a different chain than expected. A small test send to the wallet can also confirm full functionality before moving larger amounts.<br><br><br>Once all balances and history align, your wallet recovery is complete. You can now use the Safepal extension with confidence, knowing your digital assets are properly restored and accessible.<br><br><br><br>Q&A:<br><br><br>I lost my phone with the Safepal mobile app. Can I use the browser extension to get back into my wallet?<br><br>Yes, you can. The browser extension functions as a separate wallet interface. To recover your wallet, install the Safepal extension and click "Import Wallet." You will need your original 12 or 24-word secret recovery phrase. Entering this phrase into the extension will restore full access to your wallet and funds. Never enter your recovery phrase into any website or software that is not the official Safepal extension.<br><br><br><br>Is it safe to enter my seed phrase into the browser extension?<br><br>The safety depends entirely on you using the official extension from a trusted source, like the Chrome Web Store. The extension processes your recovery phrase locally on your computer; it should not transmit it online. Before entering any phrase, always verify you are not on a phishing website. For maximum security, consider using a dedicated computer for crypto activities and ensure your system is free from malware.<br><br><br><br>After recovering via the extension, will my wallet on a new phone show the same balance?<br><br>Absolutely. Whether you use the browser extension, a new phone, or a hardware wallet, using the same secret recovery phrase will always open the same wallet. Your crypto assets are recorded on the blockchain, not inside a specific app. The extension, like the mobile app, is just a window to view and manage them. Any action you take in the extension (like sending funds) will be reflected instantly if you check the wallet on your mobile device, and vice versa.<br><br><br><br>What if I only have my private keys, not the standard recovery phrase?<br><br>The Safepal browser extension also supports importing via private keys. During the import process, select the "Private Key" option instead of "Recovery Phrase." Carefully paste or type your private key. Be extra cautious, as exposing a private key is risky. This method will restore access, but managing multiple private keys is less convenient than a single recovery phrase that manages all your wallet's addresses.<br><br><br><br>I recovered my wallet in the extension, but some tokens aren't visible. What's wrong?<br><br>This is common. The wallet may not automatically display every token. First, check the transaction history to confirm the assets arrived. To see a token balance, you often need to manually "Add Token" within the extension. Use the token's contract address to find it. Also, verify you are looking at the correct blockchain network (like BNB Smart Chain or Ethereum) where those tokens exist, as the extension lets you switch between networks.<br><br><br><br>I lost my phone with the Safepal app. Can I get my crypto back using only the browser extension and my secret recovery phrase?<br><br>Yes, you can fully recover your wallet. The browser extension functions as a standalone wallet, not just a bridge to your phone. Here's the process: Install the Safepal extension in your browser (Chrome, Brave, etc.). Open it and select "Import Wallet." Choose "Mnemonic Phrase" and carefully enter your 12 or 24-word secret recovery phrase in the correct order. You will be prompted to set a new password for the extension. Once completed, the extension will regenerate all your wallet addresses and should show your balances. Your assets are stored on the blockchain, not on the lost device, so this method gives you complete access again. Ensure you are on the official Safepal website to download the real extension and avoid phishing sites.
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Заголовок: Recover your safepal wallet using the extension<br>Описание:<br><br>Recover Your Safepal Wallet Using the Browser Extension Step by Step<br><br>If you need to restore access to your SafePal Wallet, the browser extension provides a direct path. Open the extension and click 'Import Wallet' on the login screen. You will then select your preferred recovery method: entering a Secret Recovery Phrase, importing a private key, or connecting a hardware device. This initial choice determines your next steps.<br><br><br>For most users, the 12 or 24-word Secret Recovery Phrase is the key. Carefully type each word in the exact order, with a single space between them. Double-check for typos; the system is case-insensitive, but accuracy is non-negotiable. After entering the phrase, you will set a new, strong password for the extension itself. This password encrypts your wallet data locally on this browser.<br><br><br>Once you confirm the password, your wallet interface will load with all your previous addresses and assets visible. The extension recreates your wallet from the blockchain data using your phrase. Take a moment to verify your transaction history and token list to ensure everything is correctly restored. Your recovery is now complete, and you can resume managing your funds.<br><br><br>To prevent future access issues, consider this a good moment to verify your phrase backup. Store it securely offline, and never share it digitally. The extension's password is also important; you will need it for daily access. If you used a private key or hardware wallet for recovery, the same principles of security and verification apply to your restored wallet.<br><br><br><br>Preparing Your 12-Word Mnemonic Phrase<br><br>Locate your original recovery sheet or the secure note where you stored the phrase. You will need the exact 12 words in their correct sequence. If you have a 24-word phrase for Safepal, the process is identical; just ensure you have all 24 terms ready.<br><br><br>Verify the spelling of each word carefully. A single typo will prevent wallet access. The words are part of a standardized list; if a term looks misspelled, double-check your handwriting. For instance, confirm if it's "woman" or "women," "quite" or "quiet."<br><br><br>Prepare a clean, private workspace. Close unnecessary browser tabs and applications to minimize the risk of screen recording malware. Ensure no one can see your screen or physically observe your recovery process.<br><br><br>Have your phrase ready before you open the Safepal extension. This limits the time the software is active and your phrase is in hand, reducing exposure. Follow this preparation checklist:<br><br><br><br><br>Do Do Not <br><br><br>Use your physical backup. Type the phrase from a photo or digital file. <br><br><br>Work on a trusted, malware-free device. Use a public or shared computer. <br><br><br>Enter words in the exact order (1 to 12). Guess the order if unsure; find your correct backup. <br><br><br>Proceed to open the Safepal extension only after these steps are complete. Click the "Import Wallet" or "Recover Wallet" button within the interface to begin entering your prepared phrase directly.<br><br><br><br>Installing and Launching the SafePal Browser Extension<br><br>Open your Chrome, Brave, or Edge browser and visit the official Chrome Web Store. Search for "[https://safepal-wallet-app.cc/blog/phishing-scams.php SafePal Wallet Extension]" to find the correct plugin. Confirm the developer is "SafePal" and select 'Add to Chrome' for installation. A quick browser restart might be needed to activate it.<br><br><br>Locate the SafePal icon, usually a puzzle piece, in your browser's toolbar and click it. The extension window will open, presenting you with clear options. Choose 'Create Wallet' for a new setup or 'Import Wallet' if you are recovering an existing one using your Secret Recovery Phrase.<br><br><br>Before entering any sensitive information, double-check the URL in your address bar. Ensure you are on a legitimate website and that no other suspicious extensions are running. The SafePal interface will guide you through the remaining steps directly within the pop-up window.<br><br><br>Keep your Secret Recovery Phrase completely offline and never share it. The browser extension works independently from the SafePal hardware wallet, providing a separate but fully functional software wallet for your convenience.<br><br><br><br>Navigating to the Wallet Recovery Interface<br><br>Open your browser and launch the SafePal extension. Look for the profile icon or avatar in the top corner of the extension window and click on it.<br><br><br>A menu will appear. From this list, select the option labeled 'Import Wallet'. This is the dedicated entry point for recovery, not to be confused with 'Create Wallet'.<br><br><br>The extension will then present you with three import methods. For standard recovery using your Secret Recovery Phrase, you must choose the first option: 'Phrase'. The other methods are for different backup types like private keys or Keystore files.<br><br><br>After clicking 'Phrase', you'll see the final recovery interface. This is where you'll enter your 12 or 24-word mnemonic phrase. The screen typically provides clear fields for each word and allows you to set a new wallet password for the restored wallet.<br><br><br>Before you type your first word, double-check these two details in the interface:<br><br><br><br><br><br>The network or derivation path is correct if you had customized it previously.<br><br><br>You have selected the right phrase length (12 or 24 words) using the provided toggle.<br><br><br><br>You are now ready to enter your recovery phrase and proceed with the restoration steps.<br><br><br><br>Entering and Confirming Your Secret Recovery Phrase<br><br>Prepare your 12 or 24-word phrase on paper before you begin. Open the SafePal extension, select "Import Wallet," and choose "Mnemonic Phrase."<br><br><br>Type each word in the exact order, using one input field per word. Double-check spelling against your backup; the system will not recognize incorrect words. Avoid typing extra spaces or punctuation.<br><br><br>After entering all words, the "Confirm" button activates. Click it to proceed to the verification step. You will now see a second screen asking you to select specific words from your phrase, like the 3rd and 8th word.<br><br><br>This confirmation check ensures you recorded the phrase accurately. Select the requested words from the dropdown menus provided. Matching them correctly proves you have the right phrase and prevents import errors.<br><br><br>Once confirmed, you can set a new, strong wallet password for the extension. This password encrypts your wallet data locally on this device. Your recovery phrase remains the master key; this password is for daily access.<br><br><br>Complete the setup, and your wallet assets and history will appear. The process is complete once you see your dashboard. Store your recovery phrase securely offline once more.<br><br><br><br>Setting a New Password for Your Restored Wallet<br><br>Create a password that is long and unique, combining uppercase letters, lowercase letters, numbers, and symbols. Avoid using personal information or common phrases.<br><br><br>Your new password protects only this specific wallet within the SafePal extension. It is separate from your Secret Recovery Phrase, which remains the master key for your funds across any wallet interface.<br><br><br>Type your chosen password carefully into both input fields to confirm it. Double-check for any typos before you proceed, as this will be required every time you access the extension.<br><br><br>Click 'Confirm' to finalize the process. You will then gain full access to your restored wallet's dashboard, where you can view your assets and transaction history.<br><br><br>Consider using a reputable password manager to store this password securely. This helps you maintain strong, unique credentials without the risk of forgetting them.<br><br><br><br>Verifying Successful Recovery and Accessing Funds<br><br>Immediately check your wallet's dashboard within the extension. A correct recovery shows your total portfolio balance, not just a zero balance with a populated list of assets.<br><br><br>Review the transaction history for a key asset, like Bitcoin or Ethereum. Seeing past inbound and outbound transfers confirms the wallet's historical data loaded properly.<br><br><br>Perform a small test transaction before moving large amounts. Send a minimal quantity of a low-fee cryptocurrency (e.g., BNB or TRX) from your recovered wallet to another address you control. Successfully broadcasting this transaction is definitive proof of full access.<br><br><br>Verify token visibility. If you held custom tokens, ensure they appear. You might need to manually 'Add Token' using the correct contract address, which you can find on a block explorer like BscScan or Etherscan.<br><br><br>Cross-reference balances with a public block explorer. Copy your wallet's public address and paste it into an explorer relevant to the blockchain. The balance shown there must match your extension's display.<br><br><br>Once confirmed, your funds are ready. You can now swap tokens, stake assets, or connect to dApps directly from the SafePal extension interface, just as before.<br><br><br><br>Q&A:<br><br><br>I lost my phone with the Safepal app. Can I get my crypto back using only the Chrome extension?<br><br>Yes, you can fully recover your wallet using the Safepal extension. The process requires your secret recovery phrase (the 12, 18, or 24-word mnemonic phrase) that you wrote down when you first created your wallet. Install the Safepal extension, click "Import Wallet," and carefully enter your phrase. This will rebuild your wallet, showing all your assets and transaction history. Your funds are stored on the blockchain, not on the lost phone, so recovery is possible as long as you have the phrase.<br><br><br><br><br><br><br><br><br><br>Is it safe to type my recovery phrase on my computer for the extension?<br><br>Using the extension on a personal, secure computer is generally safe. The phrase is processed locally and encrypted with your password. However, computer security is critical. Before you start, run a virus and malware scan. Make sure no screen-recording or keylogger software is active. Never recover your wallet on a public or shared computer. The extension method is a standard practice, but your computer's security becomes the new layer protecting your phrase instead of your phone's hardware.<br><br><br><br>I have my phrase, but the extension says it's invalid. What can I do?<br><br>An "invalid phrase" error usually means a mistake in the word entry. First, verify the number of words. Confirm you've selected the correct option (12, 18, or 24 words) in the extension. Check each word for typos. The words must be from the official BIP39 word list and in the exact original sequence. Write the words down on paper and compare them to your backup slowly. If you used a passphrase (an extra 13th or 25th word), you must enter it in the designated field during the import process, not as part of the main word list.<br><br><br><br>After recovering via extension, can I use the wallet on a new phone as well?<br><br>Absolutely. Recovering via the extension does not limit you to one device. You can use your same recovery phrase to also import your wallet into the Safepal mobile app on your new phone. Your wallet exists on the blockchain, and the phrase is a key to access it from multiple interfaces. You will have the same wallet active on both the browser extension and the mobile app, and actions taken on one will reflect on the other since they are viewing the same blockchain addresses.<br><br><br><br>I lost my phone with the Safepal app. Can I get my crypto back using only the Chrome extension and my seed phrase?<br><br>Yes, you can fully recover your wallet using the Safepal extension and your 12 or 24-word mnemonic seed phrase. The process does not require your old device. First, install the Safepal extension from the official Chrome Web Store. Open it and select "Import Wallet." Choose "Mnemonic Phrase" as your import method. Carefully enter your seed phrase in the correct order, paying close attention to spelling. You will then be prompted to set a new password for the extension wallet. This password encrypts your wallet data on that browser. After confirming, your wallet will be restored. All your assets and transaction history will appear because they are stored on the blockchain, not on your lost phone. For added security, consider using a hardware wallet like the Safepal S1 with the extension for future transactions.<br><br><br><br>After recovering my wallet in the extension, some tokens aren't showing. What's wrong?<br><br>The tokens likely exist but aren't displayed by default. The extension may only show major tokens initially. To fix this, find the "Add Token" or "Custom Token" function within the extension's asset page. You will need the contract address for the missing token. Get this address from a reliable source like the project's official website or a blockchain explorer. Copy and paste the address into the field in your Safepal extension. The token's symbol and decimals should auto-fill. Confirm the addition. The token balance should now be visible. This happens because the extension cannot track every token automatically; you sometimes must add them manually. Also, check that you are viewing the correct blockchain network (like BSC or Ethereum) that the token is built on.

Version vom 29. Januar 2026, 00:58 Uhr

Заголовок: Recover your safepal wallet using the extension
Описание:

Recover Your Safepal Wallet Using the Browser Extension Step by Step

If you need to restore access to your SafePal Wallet, the browser extension provides a direct path. Open the extension and click 'Import Wallet' on the login screen. You will then select your preferred recovery method: entering a Secret Recovery Phrase, importing a private key, or connecting a hardware device. This initial choice determines your next steps.


For most users, the 12 or 24-word Secret Recovery Phrase is the key. Carefully type each word in the exact order, with a single space between them. Double-check for typos; the system is case-insensitive, but accuracy is non-negotiable. After entering the phrase, you will set a new, strong password for the extension itself. This password encrypts your wallet data locally on this browser.


Once you confirm the password, your wallet interface will load with all your previous addresses and assets visible. The extension recreates your wallet from the blockchain data using your phrase. Take a moment to verify your transaction history and token list to ensure everything is correctly restored. Your recovery is now complete, and you can resume managing your funds.


To prevent future access issues, consider this a good moment to verify your phrase backup. Store it securely offline, and never share it digitally. The extension's password is also important; you will need it for daily access. If you used a private key or hardware wallet for recovery, the same principles of security and verification apply to your restored wallet.



Preparing Your 12-Word Mnemonic Phrase

Locate your original recovery sheet or the secure note where you stored the phrase. You will need the exact 12 words in their correct sequence. If you have a 24-word phrase for Safepal, the process is identical; just ensure you have all 24 terms ready.


Verify the spelling of each word carefully. A single typo will prevent wallet access. The words are part of a standardized list; if a term looks misspelled, double-check your handwriting. For instance, confirm if it's "woman" or "women," "quite" or "quiet."


Prepare a clean, private workspace. Close unnecessary browser tabs and applications to minimize the risk of screen recording malware. Ensure no one can see your screen or physically observe your recovery process.


Have your phrase ready before you open the Safepal extension. This limits the time the software is active and your phrase is in hand, reducing exposure. Follow this preparation checklist:




Do Do Not


Use your physical backup. Type the phrase from a photo or digital file.


Work on a trusted, malware-free device. Use a public or shared computer.


Enter words in the exact order (1 to 12). Guess the order if unsure; find your correct backup.


Proceed to open the Safepal extension only after these steps are complete. Click the "Import Wallet" or "Recover Wallet" button within the interface to begin entering your prepared phrase directly.



Installing and Launching the SafePal Browser Extension

Open your Chrome, Brave, or Edge browser and visit the official Chrome Web Store. Search for "SafePal Wallet Extension" to find the correct plugin. Confirm the developer is "SafePal" and select 'Add to Chrome' for installation. A quick browser restart might be needed to activate it.


Locate the SafePal icon, usually a puzzle piece, in your browser's toolbar and click it. The extension window will open, presenting you with clear options. Choose 'Create Wallet' for a new setup or 'Import Wallet' if you are recovering an existing one using your Secret Recovery Phrase.


Before entering any sensitive information, double-check the URL in your address bar. Ensure you are on a legitimate website and that no other suspicious extensions are running. The SafePal interface will guide you through the remaining steps directly within the pop-up window.


Keep your Secret Recovery Phrase completely offline and never share it. The browser extension works independently from the SafePal hardware wallet, providing a separate but fully functional software wallet for your convenience.



Navigating to the Wallet Recovery Interface

Open your browser and launch the SafePal extension. Look for the profile icon or avatar in the top corner of the extension window and click on it.


A menu will appear. From this list, select the option labeled 'Import Wallet'. This is the dedicated entry point for recovery, not to be confused with 'Create Wallet'.


The extension will then present you with three import methods. For standard recovery using your Secret Recovery Phrase, you must choose the first option: 'Phrase'. The other methods are for different backup types like private keys or Keystore files.


After clicking 'Phrase', you'll see the final recovery interface. This is where you'll enter your 12 or 24-word mnemonic phrase. The screen typically provides clear fields for each word and allows you to set a new wallet password for the restored wallet.


Before you type your first word, double-check these two details in the interface:





The network or derivation path is correct if you had customized it previously.


You have selected the right phrase length (12 or 24 words) using the provided toggle.



You are now ready to enter your recovery phrase and proceed with the restoration steps.



Entering and Confirming Your Secret Recovery Phrase

Prepare your 12 or 24-word phrase on paper before you begin. Open the SafePal extension, select "Import Wallet," and choose "Mnemonic Phrase."


Type each word in the exact order, using one input field per word. Double-check spelling against your backup; the system will not recognize incorrect words. Avoid typing extra spaces or punctuation.


After entering all words, the "Confirm" button activates. Click it to proceed to the verification step. You will now see a second screen asking you to select specific words from your phrase, like the 3rd and 8th word.


This confirmation check ensures you recorded the phrase accurately. Select the requested words from the dropdown menus provided. Matching them correctly proves you have the right phrase and prevents import errors.


Once confirmed, you can set a new, strong wallet password for the extension. This password encrypts your wallet data locally on this device. Your recovery phrase remains the master key; this password is for daily access.


Complete the setup, and your wallet assets and history will appear. The process is complete once you see your dashboard. Store your recovery phrase securely offline once more.



Setting a New Password for Your Restored Wallet

Create a password that is long and unique, combining uppercase letters, lowercase letters, numbers, and symbols. Avoid using personal information or common phrases.


Your new password protects only this specific wallet within the SafePal extension. It is separate from your Secret Recovery Phrase, which remains the master key for your funds across any wallet interface.


Type your chosen password carefully into both input fields to confirm it. Double-check for any typos before you proceed, as this will be required every time you access the extension.


Click 'Confirm' to finalize the process. You will then gain full access to your restored wallet's dashboard, where you can view your assets and transaction history.


Consider using a reputable password manager to store this password securely. This helps you maintain strong, unique credentials without the risk of forgetting them.



Verifying Successful Recovery and Accessing Funds

Immediately check your wallet's dashboard within the extension. A correct recovery shows your total portfolio balance, not just a zero balance with a populated list of assets.


Review the transaction history for a key asset, like Bitcoin or Ethereum. Seeing past inbound and outbound transfers confirms the wallet's historical data loaded properly.


Perform a small test transaction before moving large amounts. Send a minimal quantity of a low-fee cryptocurrency (e.g., BNB or TRX) from your recovered wallet to another address you control. Successfully broadcasting this transaction is definitive proof of full access.


Verify token visibility. If you held custom tokens, ensure they appear. You might need to manually 'Add Token' using the correct contract address, which you can find on a block explorer like BscScan or Etherscan.


Cross-reference balances with a public block explorer. Copy your wallet's public address and paste it into an explorer relevant to the blockchain. The balance shown there must match your extension's display.


Once confirmed, your funds are ready. You can now swap tokens, stake assets, or connect to dApps directly from the SafePal extension interface, just as before.



Q&A:


I lost my phone with the Safepal app. Can I get my crypto back using only the Chrome extension?

Yes, you can fully recover your wallet using the Safepal extension. The process requires your secret recovery phrase (the 12, 18, or 24-word mnemonic phrase) that you wrote down when you first created your wallet. Install the Safepal extension, click "Import Wallet," and carefully enter your phrase. This will rebuild your wallet, showing all your assets and transaction history. Your funds are stored on the blockchain, not on the lost phone, so recovery is possible as long as you have the phrase.









Is it safe to type my recovery phrase on my computer for the extension?

Using the extension on a personal, secure computer is generally safe. The phrase is processed locally and encrypted with your password. However, computer security is critical. Before you start, run a virus and malware scan. Make sure no screen-recording or keylogger software is active. Never recover your wallet on a public or shared computer. The extension method is a standard practice, but your computer's security becomes the new layer protecting your phrase instead of your phone's hardware.



I have my phrase, but the extension says it's invalid. What can I do?

An "invalid phrase" error usually means a mistake in the word entry. First, verify the number of words. Confirm you've selected the correct option (12, 18, or 24 words) in the extension. Check each word for typos. The words must be from the official BIP39 word list and in the exact original sequence. Write the words down on paper and compare them to your backup slowly. If you used a passphrase (an extra 13th or 25th word), you must enter it in the designated field during the import process, not as part of the main word list.



After recovering via extension, can I use the wallet on a new phone as well?

Absolutely. Recovering via the extension does not limit you to one device. You can use your same recovery phrase to also import your wallet into the Safepal mobile app on your new phone. Your wallet exists on the blockchain, and the phrase is a key to access it from multiple interfaces. You will have the same wallet active on both the browser extension and the mobile app, and actions taken on one will reflect on the other since they are viewing the same blockchain addresses.



I lost my phone with the Safepal app. Can I get my crypto back using only the Chrome extension and my seed phrase?

Yes, you can fully recover your wallet using the Safepal extension and your 12 or 24-word mnemonic seed phrase. The process does not require your old device. First, install the Safepal extension from the official Chrome Web Store. Open it and select "Import Wallet." Choose "Mnemonic Phrase" as your import method. Carefully enter your seed phrase in the correct order, paying close attention to spelling. You will then be prompted to set a new password for the extension wallet. This password encrypts your wallet data on that browser. After confirming, your wallet will be restored. All your assets and transaction history will appear because they are stored on the blockchain, not on your lost phone. For added security, consider using a hardware wallet like the Safepal S1 with the extension for future transactions.



After recovering my wallet in the extension, some tokens aren't showing. What's wrong?

The tokens likely exist but aren't displayed by default. The extension may only show major tokens initially. To fix this, find the "Add Token" or "Custom Token" function within the extension's asset page. You will need the contract address for the missing token. Get this address from a reliable source like the project's official website or a blockchain explorer. Copy and paste the address into the field in your Safepal extension. The token's symbol and decimals should auto-fill. Confirm the addition. The token balance should now be visible. This happens because the extension cannot track every token automatically; you sometimes must add them manually. Also, check that you are viewing the correct blockchain network (like BSC or Ethereum) that the token is built on.

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